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Caribe Royale All-Suite Hotel & Convention Center

3 Stars
 
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8101 World Center Drive   [edit info]
Orlando, FL 32821, United States +1-407-238-8000 www.cariberoyale.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Caribe Royale - an unspoiled, all-suite hideaway located just 1.5 miles from Disney. 1,218 newly renovated one-bedroom suites and 120... more »
 
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average guest rating 3.7 out of 5

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Sort by:   newest   best   worst 11-20 of 101 reviews

The hotel itself its okay. However, – Posted May 26, 2008
   
         
Horrible

The hotel itself its okay. However, the staff and customer service of the facility is completely inadequate. When we checked into the hotel the front desk clerk was not familiar with the hotel itself (even thou we were told the clerk had worked...

read full hotel review on IgoUgo.com

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TERRIBLE SERVICE!!! TRAVELERS BEWARE! – Posted May 26, 2008
by florhebb  (1 reviews)
   
         
Horrible
27 year old female with a luxury budget, traveling for leisure

The hotel itself its okay. However, the staff and customer service of the facility is completely inadequate. When we checked into the hotel the front desk clerk was not familiar with the hotel itself (even thou we were told the clerk had worked there for 3 years). We had simple questions as to the shuttle service and the restaurants of the facility. Of course, she was not able to answer any of our questions, instead she referred us to Guest Services, which was not open at the time. When we attempted to get a hold of Guest Services the next day, we were placed on hold by the front office or when we were transfered to them, there was no answer. This happened at least 5 times. Also, we made the mistake of purchasing tickets from the hotel to a dinner show, they of course misinformed us of the starting time and because of that we missed the first 30 mins of the show. When we complained to the Hotel manager that night, he was very rude to us, did not offer any apologies, blamed Guest Services for all of the "confusion" and furthermore asked us if we had requested a copy of the contract between the hotel and guest services, which of course, according to him they were two different entities and had no relations with the hotel itself. Go figure! We had at least 4 other occasions in which the staff was very rude and did not offer any assistance. MOST IMPORTANTLY, IF YOUR A MARRIED WOMAN NOT TRAVELING WITH YOUR HUSBAND BE PREPARED TO ANSWER QUESTIONS FROM THE HOTEL STAFF AS TO HIS WEAR ABOUTS & IF IN FACT HE PAID FOR THE TRIP. SO SIMPLY BE PREPARED TO BE OFFENDED!

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Front desk was nice enough. As soon as – Posted Apr 07, 2008
   
         
Okay

Front desk was nice enough. As soon as we arrived to our room I noticed "bang" the stained chair as we walked in. The first flush of our toliet brought on a wave of dirty water from the toliet all over the bathroom floor on onto the carpet in our...

read full hotel review on IgoUgo.com

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Flexible check in (2pm) and check out – Posted Apr 01, 2008
 
         
Excellent

Flexible check in (2pm) and check out (1pm), all you have to do is ask. Front desk folks were extremely friendly 4 year old LOVED the pool, and water slide. Kids playground and kiddie pool was a plus for him. Lots of other children around...

read full hotel review on IgoUgo.com

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I had high hopes based on other – Posted Apr 01, 2008
   
         
Okay

I had high hopes based on other reviews, but the hotel is a mix of good and bad. Bad in the guestroom, rest of the resort is OK. We had a 1 bedroom, non smoking. When we arrived, it had been "cleaned" but it was still dirty. As soon as I opened...

read full hotel review on IgoUgo.com

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The Caribe Royale is a hotel that I – Posted Mar 29, 2008
   
         
Good

The Caribe Royale is a hotel that I would consider 4-stars on a 5-star scale. Room rates at the Caribe Royal range from $170 - $300 per night, depending on the size of the room. I happened to stay in what they consider a "king-sized" suite, which...

read full hotel review on Epinions.com

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The hotel is very convenient to the – Posted Mar 25, 2008
   
         
Good

The hotel is very convenient to the Disney parks and other popular Orlando destinations. For a suite hotel, the rooms were on the small side with little space for a family to unpack their bags but the beds were very comfortable. Of course it was...

read full hotel review on IgoUgo.com

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My husband and two teenagers stayed at – Posted Mar 11, 2008
 
         
Excellent

My husband and two teenagers stayed at this hotel for 1 week. It truly resembled the photos on the website. The pool was AWESOME with the waterfall and water slide! There was a more 'kid' friendly side of the pool and a more adult 'hang out' side....

read full hotel review on IgoUgo.com

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Overpriced, just ok, and disappointed – Posted Jan 08, 2008
by travelfl510  (1 reviews)
   
         
Mediocre
35 year old female with a luxury budget, traveling for leisure

Stayed at Caribe Royale end of Dec 07. Pros: Suites are big for families, Refrigerator is nice, close to parks, kids enjoyed the nice pool area. Cons: Not worth the money, Hotel is in need of renovations, bedding is old, no mattress pad, spring was broken in sofa bed, shower curtain falling down, motor in jacuzzi in King suite was loud, no separate light for jacuzzi, corridors to rooms very very cold, room was fairly clean. It could have been cleaner. Furniture needed upgrading. All the money was spent on the Lobby. Booked the hotel because I thought it was a good deal initially with the advance purchase rate and the pictures of the hotel on their website looked beautiful. However, the hotel has lots of room for improvement.

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This was a good value, we needed a – Posted Jan 04, 2008
   
         
Good

This was a good value, we needed a seperate bedroom or suite and did not want to pay alot. The hotel is pretty clean. There are signs of wear and tear and some things could stand to be updated, especially the blankets.

The bed was...

read full hotel review on IgoUgo.com

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