Sandos Caracol Beach Resort & Spa is the ideal place for couples and families in love with nature, located on the exclusive Mayan Riviera... more »
Sandos Caracol Beach Resort & Spa is the ideal place for couples and families in love with nature, located on the exclusive Mayan Riviera 10 minutes away from the charming village of Playa del Carmen and at a 40 minute drive from Cancun International Airport. This unique environmental 24 hour All Inclusive Beach Resort features 999 guest rooms and Jr. Suites in seventy-eight 3-storey buildings and lies on an extensive natural area at the edge of an exotic jungle surrounded by mangroves and natural lagoons where you will discover all the beauty that the Mexican Caribbean has to offer. Its comfortable guest rooms and its variety of day and night activities allows its clients to enjoy of the most wonderful vacations. Furthermore, it counts with several a la carte and buffet restaurants, in order to provide its clients a huge variety of dishes to be tasted, as well as its numerous cocktails and drinks. And, for the most demanding and selective clients, the Sandos Select Club was created to offer premium beverages, VIP services, private areas and more! Sandos is unforgettable! Sandos Caracol Beach Resort & Spa is located on the exclusive Mayan Riviera 10 minutes away from the charming village of Playa del Carmen and at a 40 minute drive from Cancun International Airport.
ReserveTravel
The hotel staff were polite and helpful.
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Posted Jun 10, 2008
Horrible
The hotel staff were polite and helpful.The "concierge" must work on commission, they were most aggressive and repeatedly hounded me regardless of how many times I said, "no thank you."“Upon arrival, we were swarmed by the "concierge." In reality,...
Worth the price. It was very clean &
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Posted Feb 23, 2008
Excellent
Worth the price. It was very clean & beautiful atmosphere.Oriental restaurant was not very good food.“It was a wonderful 5 days and we would & plan to return...
I liked the pool and Jacuzzi.I thought
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Posted Jan 08, 2008
Good
I liked the pool and Jacuzzi.I thought the food sucked. They need more vegetarian options.“Overall, my experience at the hotel was positive. The only major complaint that I have is the food. As a vegetarian, there weren't that many options for me,...
It was centrally located.It was dirty,
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Posted Jan 06, 2008
Horrible
It was centrally located.It was dirty, poorly maintained, smelly, bad food and bad service.“This hotel almost ruined our vacation. Sheets were dirty but were never changed despite our request. Toilet seat and lid fell off numerous times but we were...
Great value. Large, comfortable room.
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Posted Jan 04, 2008
Excellent
Great value. Large, comfortable room. Tasteful decor.Dirty tables at buffets and adult pool with children allowed.“We were wowed by this hotel. Large grounds with several pools and bars to choose from, yet felt small and easy to Navigate. The food...
Exceptionally friendly and helpful
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Posted Jul 18, 2007
Excellent
Exceptionally friendly and helpful staff.All inclusive food buffets ranged from poor to good - good value but not great.“Nice beach, facilities, entertainment and exceptional staff. Clean everywhere. Not a super luxury resort but definitely one for...