i just want you all to know, i have never written a bad review on anyone till now. this was the worst hotel i have everrr stayed at in my life. i took my 5 kid's and two of there friend's and we stayed for 5 night's. check-in was ok . but it went down hill from there. i was really dissapointed in the room it was suppose to be one of there new room's. but it was not clean at all. the first two day's we claened the room are self and the 3 day ask for houskeeping to clean it , they never did and the front desk was very rude when i called to complain. then on saturday night we came in pretty late and the security guerd stop me when i was going in the parking garage and said they was full and he wanted me to park at the entrace to the garage, i ask him are you sure and he assured me that my car would be fine. well at 8 in the morning the front desk called and told me i had 10 min's to get down there and move my car or they would tow it, and said i was lieing about what the security guy had said. then on monday i had asked for a late check out and the front desk had said ok well about 10 min's later they call up to the room and tell me they are sendind securtiy to put us out and they also was ging to charge my credit card for anothert full day and it was only 11.30 in the morning. i called and cancelled my bank card. because i didn;t trust them and they sent about 15 housekeeper's and maintence men up there standing outside our room they was threating my kid's and cussing me out. i have never been treated so bad anywhere like this in my life. they wont tell me whow the manager or the owner is so i am going to make a complaint against the hotel with the better bussiness bureo