Candlewood Suites Auburn Hills

I have stayed at this Candlewood Suites twice for extended periods, and I have found it to be convenient, comfortable, and a good value for the money.

The girl working the front desk was not at the front desk when I tried to check in. She was in an empty guest room, watching TV very loudly. There was a sign next to a telephone saying she was helping another guest and would be back in a minute. I waited a long time and finally picked up the phone. She answered from a room across the hall where she was watching TV. That is poor customer service. The hotel was not full when I arrived, yet I was put into a room next to the stairwell, which is metal and very loud when people are on it at night, and also right outside my window was some sort of pump room. There were loud cycling noises from that room all night. I told them about it the next day. Nothing was done about it. I'm not sure I'd stay there again even though it is very convenient and central to where my friends and family live in Michigan.

It was hard to find as it was in a business park, but our stay was very enjoyable. We always prefer to stay at the Candlewood Motels.

I have stayed at this Candlewood twice and have been very comfortable and treated very well both times.

This hotel made me feel comfortable: They provided a comfortable room temperature, it was well lit, had comfortable seating, and the bed was comfortable.