Calistoga Village Inn and Spa Traveler Review

searching
Hotel Reviews | Hotel Ratings | TravelPost.com
Search

Good 6.0/10 3 reviews
1880 Lincoln Ave, Calistoga, CA 94515
Hotel Class: 2 Stars
Reviews, info and more for Calistoga Village Inn and Spa Resort
write a review  Write a review     

Hotel Deals for Calistoga

1. Enter travel information
Check in   Check out
 
Rooms   Guests
   
Search multiple sites at
once such as:
Kayak.com
Sidestep.com
Orbitz
Hotels.com
Expedia
Hotwire

Hotel Review

2.0/10
Awful
BayHiker icon Less than expected
Posted Sep 06, 05 by BayHiker, 7 reviews 
42 year old with a moderate budget, traveling for leisure

If you're looking to go to Calistoga to go wine tasting, or go antiquing, and you don't really care about where you stay, this place might be for you. We were expecting a lot more than what we received when we showed up at this hotel, especially for the price.

The rooms are ancient, they've fixed them up a bit since the 30's maybe, but need a lot more work. There was peeling paint on the ceiling, the driveway is falling apart, and they no longer have an exercise room. They have 3 pools, one large, one small and a hot tub, all are in disrepair and are not very appealing. If they just spent some time cleaning the facility and used a little paint, it would be a huge improvement, the property seems neglected. A little TLC would go along way here.

Their service is not very good either. I wanted a soda, and their soda machine was out, all I got from the staff was a suggestion to cross the highway and go to the other hotel and see if I could find one there. Later, when I needed an iron, they had me come over to the office to pick it up, delivery was "not possible" I was told because there was only on person on duty. But when I showed up two minutes later, there were at least two people at the front desk, and doing nothing that warranted my extra trip to the office. The iron itself was filthy, when I tried to iron my shirt, it left a nice dark streak on the shirt, making it unwearable. They also mixed up the pricing on the room, the spa, etc., it took a calculator to fix the problem. Their staff could use more training in service procedures and a better knowlegde of their pricing structure.

I would not recommend a stay here, research the hotel properly and know what you're in for before travelling. If I had known ahead of time what to expect, I would not have felt so let down as when we stayed here.

I am not likely to return to the Calistoga Village Inn and Spa.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
Pool
Fitness room
Room service

Hotel Deals

Sponsored Links

Top rated hotels in Calistoga



Hotel Reviews, Hotel Ratings - TravelPost.com | Help us Improve - Send Feedback

©2008 TravelPost.com, part of the SideStep Network | About | Privacy Policy | Terms of Service | Help | Contact TravelPost.com