Budget Inn Durango Hotel - Page 1

THis was a horrifying experience to say the least. I traveled with 2 small children 8 and 15 months...We asked for a room with a fridge and ended up having to move to one of the"nicer" rooms they had to offer. Lets say this place is a DUMP!!! The base boards in the bathroom where covered in mold and the trim on the doors looked like a dog had chewed them. WE had a hole in our screen, and the carpet was so filthy that my babies feet were black!!! Needless to say I tried to get the manager to give me some sort of discount as I had booked my room on line and asked for a refund so we could move to another hotel but he would not do that...It stunk, it was loud...it was GROSS!! I didnt dare go near the pool which was one of the reasons we picked them online. STAY AWAY and spend the extra $$$...The manager told me he "understood I had standards" but there was nothing he could do. If I had had extra money to blow I would have paid for the room and gone somewhere else but that wasnt the case. You should be able to be on a "budget" and not have to stay in a DUMP! ITs too bad there arent regulations! I cant say enough bad things!

To start with, our NONsmoking room included a blackened ceiling in the rooming area. Also, the edge of our mattress was breaking down, so we kept falling to that side of the bed. Additionally, the plaster in the bathroom was peeling off and there was an abundance of mold growing. The air conditioner unit was so dirty we didn't dare use it in a room with two asthmatic individuals. We spent maybe five minutes in the "heated" pool before our children couldn't take any more teeth chattering. The chemicals in the hot tub were too high. To top all of that off, we had to fix the toilet three times during the night (midnight, 2am, 5am) because the chain kept breaking. The hotel "manager" refused to do anything for us about the circumstances AT ALL!!! DO NOT use this facility during your stay in Durango! If a 0 star rating was possible, we would definitely apply it here. This is by leaps and bounds our worst hotel experience worldwide.

This place takes cheap motels to new lows. At $41 / night, I didn't expect much, but you'd think you'd at least get a room that locks up properly. The bathroom window did not completely close and the lock was broken; given that it was large enough for a person to crawl through and on the ground floor, this is unacceptable security-wise.

The bedside lamp was broken and a fire hazard, the soap was broken into tiny little pieces rendering it unusable, the "bath" towels were the size of hand towels and so worn that they were nearly useless. The sheets were full of holes and the room, though labeled non-smoking, reeked of cigarette smoke. The web site advertises the rooms as facing off the busy main road, but they do not - even the ones set back in the courtyard get all the heavy truck noise beginning at 5am and also back onto an alley which large trucks use early in the morning. The swamp cooler was so loud you couldn't leave it on at night, and guests in rooms near the laundry room are in for a real treat: they do laundry until after 11pm and the machines shake and bang so much you feel like you're in a war zone.

The person on the phone tells you there are no fridges or microwaves in the rooms, but there actually was one of each in my room. The fridge worked; don't know if the microwave did.

The entry cards de-magnetize easily (the desk clerk even admitted this) so be prepared to make regular trips to the office to get your card re-set.

There is a pool that is right on the edge of a very high-traffic road.

I have stayed at other motels that were as inexpensive as this one but which had proper security features, better quality linen, and were more honest about the noise levels.

This was a nice hotel for the price.