Bryce Canyon Lodge Hotel

The surroundings are wonderful and the air is so fresh. Rooms are very simple and of course no TV. Nice balcony except for the coffee cup with cigarette butts in the coffee. The man on the front desk at check-in was certainly not Mr. Personality and because of another review we were very cautious when he insisted on having our credit card, even though we had paid months earlier. We will watch our card for double billing. The morning buffet is reasonable but limited and if you want coffee, juice or water, it will be quicker to get your own. Staff appear to be very poorly trained and do not have it together.

Again great setting and wonderful to be next to the canyon which is the best one, but not the best service.

I stayed in this Motel at the beginning of June in 2006 and it turned out OK. However this year (2007) at the beginning of June I got charged again, on the same card.

First I was curious and called the Motel. The Lady at the front desk couldn't help me right away, but took notes to hand them to the manager that she could take care of that.

I called again, this time I talked to the manager herself after two similar charges of the same amount went through. She admitted getting the note from her co-worker, but now claims I made reservations.

My conclusion: If you want to stay in this Motel, because it is close to the park, better pay cash. It will save you a lot of trouble!