Built in 1987 and located directly on the parkway just a block from Dollywood Lane, Briarstone Inn has a reputation for offering our gues... more »
Built in 1987 and located directly on the parkway just a block from Dollywood Lane, Briarstone Inn has a reputation for offering our guests the best in hospitality while offering competitive rates to our guests. Briarstone is locally owned and operated and offers 24 hour on premises staff even during the winter months. We are constantly updating our rooms to ensure that our guests have the most comfortable accommodations available to them for their vacationing needs. Combining superior customer service and some of the best amenities around makes Briarstone the premier vacation spot for cooling off after a long day at Dollywood or hiking in the Smokies.
Orbitz
55 year old female with a luxury budget, traveling for leisure
The room was unclean, outdated, missing a lamp bulb, no alarm clock. If you tell them you are staying more than one night, they charge you in advance for how many nights you say you are staying and won't refund money if you want to check out earlier. No signs in the lobby or behind the desk that state their no refund policy. They advertise a continental breakfast but it consists of the coffee maker in the lobby and a small box of donuts.
31 year old female with a luxury budget, traveling for leisure
I hated the awful smell of this hotel, the stains on the blankets and towels.
They cleaned the room daily but the smell remained. Even Febreeze wouldn't remove it. They also gave you stained blankets and towels. I went out to purchase my own. The only reason I didn't leave was the cancellation fees. I will never stay at this hotel again.
The hotel is conveniently located on a
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Posted Nov 08, 2006
Excellent
The hotel is conveniently located on a quiet side street and only a short walk from the center of town. We stayed for two nights here. The accommodation was basic but more than sufficient, and the room was very clean. The staff was very friendly and ...
Toilet flush broke, but we fixed it
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Posted Aug 03, 2006
Good
Toilet flush broke, but we fixed it ourselves pretty easily. The staff may seem impersonal at first, but they were extremely helpful, and helped to book day trip; the room was not only cleaned, apparently so was the dirty laundry that had been out...