Biltmore Hotel Oklahoma Hotel - Page 1

I stayed at the Hotel one weekend looking to stay with my husband who was working for Fema. We checked in with some freinds and was haveing a great time. We desided to check out the indore pool ,we were gone only 30 minuits and took careful mesures to make sure that we locked the doors behind us. When we returned to our room , we had been robbed . Everything my husband had earned being away from his four kids and wife for the last two weeks was stollen. There is this tiny little window at the far corner of the glass wall looking out to the patio that was strangly unlocked. I didnt even know there was a window there. Well my oppinion is that someone from the inside had to of left that window open on perpose.

But that doesnt pay my house payment now does it. The motell manager made us pay to stay anyway and offered no condolences.!!!!

The Biltmore hotel is a large complex and it was very busy. My opinion would be that the lobby area was both too small for the volume of business and it was understaffed. A considerable time was needed just to get to your turn for any service. The restaurant was grossly understaffed as the time spent for a simple evening meal was over an hour most of that time waiting to order and post meal and waiting for the check. The motel itself is impressive and the rooms are clean, properly cared for and easily accessible. At the time of our stay a street repair activity made vehicular access difficult.

The hotel had a convenient location. It was affordable and nice.