Beverly Garland Holiday Inn Universal Hotel

We liked the easy access right off and on the freeway. Parking was expensive ($13 a day) for someone who isn't used to paying that! Nice rooms, comfortable beds, two glass doors onto the balcony to block traffic sound, and the adjoining restaurant had excellent food for good prices. It was nice to go see Hollywood Blvd and then return to the peace of the room and grounds of the hotel. We did not have much interaction with staff, but when we did, it was pleasant. Cons: The showers could have had more water pressure and the bathroom was fairly small, but understand that they are complying with water restriction rules. We stayed three nights and got much better maid service after the first night than we did the second and third days. Overall, we enjoyed our stay here and may quite possibly return again if we are able.

The hotel was in a very convinent place. Close to Universal Studios was just a matter of blocks away. They have a free shuttle service that takes you to Universal Sudios. The room itself seemed very cheap. It seemed a little pricey for the room. The check in agent seemed off, not too helpful and they were pushy about some tour that they have there. The mentioned it everytime they saw us, it annoyed us.

I recently stayed at the hotel for 4 days and 3 nights. My daughter is 26, and my two grandchildren 5 & 9 years old. We totally enjoyed our stay. The staff was very freindly, always saying hello, and Good Morning. When in the gift shop the associate was always freindly and helpful with any questions we had.

We enjoyed the pool, clean towels always available, and the area was kept clean. Being able to get soft drinks or ice cream from the pool service window was great for the kids. The reasturant was nice and family freindly. The food was good, the prices very reasonable.

Our room was clean and comfortable, the maid service was also very freindly and efficient. We would definetly stay at this hotel again.

The check in agent was slightly rude and unhelpful.

It was very close to the places we were going. It had very nice rooms. There is a fee of eleven dollars per day for secure parking. It was just up the street from a grocery and a drug store. It was very convenient.

This hotel made me feel welcome: I was asked how they might help me and then they proceeded to do so.