I stayed at this hotel while moving my daughter into Barry University. While parked in the hotel parking lot, my rental car driver's side window was smashed in and thieves stole belongings in the vehicle. The alarm went off all night to the point that the battery went dead. I asked for the room to be comp'd given the horrible experience and the fact that obviously there was no regard for the guest's vehicles - in addition to the fact that between my deductible and loss of personal belongs I was out about $1500. I was told by corporate that the hotel had security and no suspicious activity occured, nor any car alarms went off. The battery was dead from the alarm going off all night - yet I was never notified. THERE WAS NO SECUIRTY AND THEY LIED rather than refund me a $90 stay. I travel for work and I'm as disgusted with corporate as I am this hotel. I am canceling my account with Best Western and telling everybody what poor customer service they have. Obviously this is a VERY UNSAFE hotel and your personal belongings, as well as your personal safety are not worth the discounted rate to stay at this hotel. Stay somewhere where they care about your buisness.