Best Western Valley Plaza Resort Resort - Page 1

It was a nice hotel and it was appropriate for the conference I attended.

The room needed a deep cleaning, the hotel was drafty and the beds and the furniture were outdated and worn. The hotel is in need of major renovations. They also ran out of food for the continental breakfast. The staff was very nice and very helpful, most of the dissatisfaction we experienced had to do with the condition of the hotel.

This hotel made me feel welcome: The staff went out of their way to make me and my children feel very welcome without going overboard. The front desk staff addressed my kids by name and they made sure they were enjoying themselves.

They have friendly employees, are well attended to, and there was a power wheel chair available for my wife. They have good food.

It has nice locations and services. It has clean rooms and comfortable furniture. There’s a good breakfast included with the hotel stay. It’s a nice place to stay.

There were a lot of fun things to do for families. I also enjoyed their banquet rooms, they have many of various sizes, and we have used them over past few years for family Christmas parties. The hotel is always clean and it has a lovely atmosphere. This is just a very nice hotel with great amenities and at a great value.

This hotel made me feel content: We went at Christmas time and the hotel was decorated nicely, but not over decorated, just subtle touches that were pleasing to the eye. The pillows there were wonderful!