Front desk staff was very nice. I requested a smoking room. Believe it or not, the room did not hit me with the smell of smoke when I opened the door. The room was very comfortable. The hotel has a wonderful resturant. The food was great and reasonably priced. There is also a convenience store on site. It's a bit pricy, but keeps you from having to leave the hotel for small items. The only complaint is that the sauna was not working while I was there Memorial Day weekend. Great workout room.