Best Western Tulalip Inn Hotel - Page 1

I spent one night at Tulalip inn for a convention dinner and drinks. When I checked in, to my surprise, I was told that I had reserved the night before also. I told the desk clerk that I only reserved one night, and nothing more was said. When I checked out, it showed both nights on my bill, but the total was only for one night. I assumed they had taken care of their mistake. I thought nothing more of it until I recieved my credit card bill, they had double billed it at that amount. Tricky!No amount of talking to the manager would sway her. She was dishonest and condescending, not even returning our calls until contacted by corporate. As far as the food and room, they would be disappointing at half the price, and the rock lobby smelled like old tennis shoes.

This is the worst hotel I have ever dealt with, and I have been in many hotels. They didn't hold my reservation after I specifically told them I would be arriving at around 1-2 am because I was taking a late flight in from the east coast. This was going to be a stop over on my way to catch a cruise in Vancouver.

They left my extended family and me (ages 10 to 84) without a place to stay at 2 am! The woman at the front desk couldn’t have cared less, saying that the place was full. The next day I went back to complain to the manager, she was not only un-apologetic, but actually had an attitude with me! Do yourself a favor, stay at the Days Inn across the street, it's even less expensive.

This facility worked fine for me. I was going for a get away weekend. All was very comfortable and quiet. They have a very nice swimming pool. Close to a casino and outlet stores and the staff gave good directions for getting there. Close to nice restaurants. I had a great and very relaxing time.

This hotel made me feel relaxed: The room was quiet. The continental breakfast was basic but was provided in a timely manner. The pool was easily accessible and a nice size for swimming. The parking lot was well lighted. Towels for swimming were available for the asking. Hours of the check-in desk were long.

They provide a shuttle to the casino. I liked the good continental breakfast.

The hotel has very nice Northwestern decor, great shuttle service to and from the casino, and nice, fluffy pillows!