Location is good, amenities are okay but the service is really bad. I stayed here from 2nd to 3rd May 2007. Prior to my check out, I need to courier a sales contract to my principal in New York and was pleased to know that the hotel have a courier service that does that. After the necessary, I left the documents / arrangement with the hotel and flew home [Singapore]. The sales contract did not reached my principal in NY, it was send back to my office in Singapore and had @US$78.00 deducted from my credit card. I have written to their Customer Service but till date no one has responded. I choose this hotel because of price but see what it "cost" me.