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Best Western Stevens Inn

2 Stars
 
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1829 S Canal Street   [edit info]
Carlsbad, NM 88220-6517, United States +1 505 887 2851 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Enjoy spacious accommodations at this two-diamond AAA rated New Mexico hotel, ideally situated for visiting Carlsbad Caverns National Par... more »
 
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average guest rating 2.8 out of 5

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Sort by:   newest   best   worst 1-10 of 37 reviews

1 out of 1 people found this review helpful
Horrible Service – Posted Mar 08, 2008
by maryrc  (1 reviews)
   
         
Horrible
35 year old female with a luxury budget

I am amazed at how horrible the service was at this hotel. Not a friendly helpful face at the front desk or restaurant. Except for the cook. I needed help and was completely ignored, I mean deliberatly ignored, not once but three times. My mother finally asked a cook for assistance and he obliged. My friend had a small reception for her nuptuials there. The hallway was cluttered with junk, and the food and set up was almost an hour late. I heard the mayor of Carlsbad owns this hotel, how utterly disapointing. The rate was ridiculous. My friend's guests were made to stay at other hotels because of lack of availability, and low and behold I walk up and get a room. My room was nicer than hers, and she was the bride for goodness sake. There are better hotels in Carlsbad for sure.

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Nice place a little run down but work – Posted Jan 12, 2008
   
         
Good

Nice place a little run down but work is being done will be...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted May 10, 2007
   
         
Mediocre
33 year old female with a luxury budget, traveling for leisure

It is a very old run down hotel, not overly clean, with poor quality of beds and furniture.

I am not likely to return to the Best Western Stevens Inn.
I would not recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Apr 21, 2007
   
         
Mediocre
33 year old male with a luxury budget, traveling for business

It is centrally located. It needs a renovation badly. The rooms had a bit of an insect issue.

I am not likely to return to the Best Western Stevens Inn.
I would not recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Jun 25, 2007
   
         
Good
76 year old female with a moderate budget, traveling for leisure

It was convenient to places we were going. It was comfortable, with good service, friendly employees and a good restaurant.

I am very likely to return to the Best Western Stevens Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
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This is my second time staying here in – Posted Jun 04, 2007
   
         
Mediocre

This is my second time staying here in the last 5 years, and the rooms are definitely in need of some serious upgrades. The beds are uncomfortable, the linens and carpet are worn, and the room lighting is poor. The door to my room was ill-fitting as ...

read full hotel review on IgoUgo.com

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Hotel Review – – Posted Oct 24, 2006
   
         
Mediocre
62 year old female with a moderate budget, traveling for leisure

I got a smoking room, but no ashtrays.

I am not likely to return to the Best Western Stevens Inn.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Dec 30, 2006
   
         
Good
75 year old female with a moderate budget, traveling for leisure

The hotel was very comfortable, clean, with good prompt service, a convenient location and a good restaurant.

I am very likely to return to the Best Western Stevens Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Oct 11, 2006
   
         
Good
40 year old female with a luxury budget, traveling for leisure

I was not happy when I got a smoking room when I wanted a non smoking room.

I am very likely to return to the Best Western Stevens Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Jun 29, 2006
   
         
Okay
by a traveler from Aubrey, TX
48 year old male with a moderate budget, traveling for leisure

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