Enjoy spacious accommodations at this two-diamond AAA rated New Mexico hotel, ideally situated for visiting Carlsbad Caverns National Par... more »
Enjoy spacious accommodations at this two-diamond AAA rated New Mexico hotel, ideally situated for visiting Carlsbad Caverns National Park. Ideally located near tourist attractions, the Best Western Stevens Inn provides comfortable accommodations for travelers to the area. This Stevens Inn hotel offers easy access to the world famous Carlsbad Caverns National Park, Pecos River Village Convention Center, Living Desert State Park, Guadalupe National Park and Cavern City Airport. Guests to this Best Western hotel will find numerous recreational activities within a short distance. Each spacious, well-appointed room is fully equipped with high-speed Internet access, cable satellite television with HBO®, CNN and ESPN, coffee/tea maker and iron/ironing board. Small pets are welcome. Every morning guests to this Carlsbad Caverns National Park hotel are greeted with a complimentary full breakfast and free newspaper. After a busy day, guests can enjoy a dip in the outdoor pool and hot tub or a workout at the on-site fitness center. Families will especially appreciate the on-site playground. Come experience the hospitality and professional service at the Best Western Stevens Inn in Carlsbad, New Mexico.
bestwestern.com
I am amazed at how horrible the service was at this hotel. Not a friendly helpful face at the front desk or restaurant. Except for the cook. I needed help and was completely ignored, I mean deliberatly ignored, not once but three times. My mother finally asked a cook for assistance and he obliged. My friend had a small reception for her nuptuials there. The hallway was cluttered with junk, and the food and set up was almost an hour late. I heard the mayor of Carlsbad owns this hotel, how utterly disapointing. The rate was ridiculous. My friend's guests were made to stay at other hotels because of lack of availability, and low and behold I walk up and get a room. My room was nicer than hers, and she was the bride for goodness sake. There are better hotels in Carlsbad for sure.
This is my second time staying here in
–
Posted Jun 04, 2007
Mediocre
This is my second time staying here in the last 5 years, and the rooms are definitely in need of some serious upgrades. The beds are uncomfortable, the linens and carpet are worn, and the room lighting is poor. The door to my room was ill-fitting as ...