Hotel Reviews | Hotel Ratings | Resort Reviews | TravelPost.com
Home > Boston Hotels > Best Western Roundhouse Suites - Reviews

Best Western Roundhouse Suites

3 Stars
 
Reviews
Map
Photos
Rates
Best Western Roundhouse Suites photo

Get rates
891 Massachusetts Avenue (South End)   [edit info]
Boston, MA 02118-2607, United States +1 617 989 1000 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
map of hotel
Stay at this award winning Boston, Massachusetts hotel offering guests boutique-style, all suite accommodations near Boston's key area... more »
 
Write a Hotel Review  Facebook   Twitter
 
 
average guest rating 3.2 out of 5

Hotel Reviews

Review Filters
User Rating
Trip Purpose
Budget
Age
Gender
Source
 
Sort by:   newest   best   worst 1-10 of 76 reviews

0 out of 1 people found this review helpful
Will never again book at a Best Weste... – Posted Oct 05, 2008
by punchorjudy  (1 reviews)
   
         
Horrible
traveling for leisure

The receptions manager was not very nice. She was quite snotty with my Husband and me. The Hotel was in a very seedy area of Boston, not near any decent restraunt. She sent us " A couple of blocks away" . After walking 3 blocks in a highy noisy and

Was this review helpful?   Yes   No Comment
Neat historical building, but seedy a... – Posted Jul 22, 2008
by member30181  (67 reviews)
   
         
Okay
25 year old female with a luxury budget

This hotel building was the last brick gasholder built by the Roxbury Gas Light company, and saw several other uses until it was refurbished and opened as a hotel in 2001. It now has all-suite guest accommodations, and several nice amenities including complimentary continental breakfast, a shuttle service, business center (though wifi is available for free throughout the building), a fitness center open from 6 AM to 10 PM, and first-run movies/Nintendo/cable TV in the rooms. Convenient to area schools and hospitals, as well as public transportation to reach the sightseeing, dining and shopping throughout Boston.

Was this review helpful?   Yes   No Comment
This was a great idea. I normally stay – Posted Jun 29, 2008
 
         
Excellent

This was a great idea. I normally stay with family on this annual trip where I and childhood friends (all in our 70's) return home for an annual reunion; but, this time because of unusual circumstances, I stayed at the Roundhouse. It was...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
probably wouldn't go back – Posted Jun 06, 2008
   
         
Okay

The hotel was clean and comfortable with plent of room in our suite. The problem was the location which was in a semi-industrial area well away from main tourist areas.

We had been under the impression that a free shuttle bus was available to...

read full hotel review on Yahoo! Travel

Was this review helpful?   Yes   No Comment
Can't find a better deal for family – Posted Apr 28, 2008
   
         
Good

Can't find a better deal for family travel. I had 4 kids sleep comfortably in my room without extra charge. Unfortunately, we had problems at check-in. First we were sent to a room that had not been cleaned. After being sent to a 2nd room, there...

read full hotel review on IgoUgo.com

Was this review helpful?   Yes   No Comment
The bagels were bagels.Not the best – Posted Apr 16, 2008
 
         
Excellent

The bagels were bagels.Not the best parking.“Service was great. As well as the hotel standards. More parking is needed...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
Pleasant staff for the most part... – Posted Feb 27, 2008
by MalloryD  (1 reviews)
   
         
Mediocre
28 year old female with a moderate budget

I spent 5months here for medical reasons and if it weren't for the lack of availability of alternate accommodations, i would've left after the first week. They did have some nice things, but overall, the hotel lacks a lot of structure and is definitely not suited for long term stay.

We had reserved a junior suite that was touted by the online ad as being suitable to sleep 5 ppl comfortably. There were 2 adults in the suite for 3months, 3 adults and 1 toddler for 1month, and 3 adults/1 toddler/1 newborn for the last month and, needless to say, we found conditions very over-crowded. The upside of the room was that the bedroom (queen bed and t.v) and bathroom was seperated by a door, from the living area (includes loveseat that sleeps one, sink, fridge, coffepot, microwave and another t.v.), giving us privacy to some degree.

The business center was a small danky room off from the elevators that consisted of 2 outdated, slow computers and 2 printers (that never seemed to work and lacked the latest downloads/programs). Wireless internet is available for free, but in some rooms the reception is poor/limited (we were moved to at least 5 different rooms for various reasons during our stay), and makes connecting to the internet a pain.

The fitness center is a room no bigger than 20x25ft (and thats being generous), that houses only a couple pieces of equipment (2 treadmills, exercise bike, weight machine...) and a huge mirror along one wall to give the appearance of room much bigger. There is a water jug there as well (free water...yippee!)

Our room keys would stop working suddenly for no reason, causing all kinds of inconveniences. Various pieces of equipment did not work at all or properly ie. for the entire 5 months, we were not able to pick up a second call if we were already on the phone, despite there being 3 phones in the rooms (one in the loo, how nice...) Washcloths also became a scarce commodity in the hotel, with housekeeping doing what they can to supply the guests with what few they had to work with (4 guests in a room, here take 2 clean washcloths...8S). Rooms were drafty in the winter, with us placing additional blankets and towels around the window sill to seal out the draft. Some windows didn't stay up in the hotter months. Central Air/Heat was pathetic, with a foul smell coming out of the vents with the heat on. Vents also needed to be badly cleaned.

On two occasions, we came across potentially harmful items in our rooms. Once we found a used crack pipe and the next time it was a pill on the floor under the bed (remember we got 2 kids here now and were on medical leave). The manager then said all she could do was apologize - until we made a stink. The offer from the President of the Best Western Roundhouse Suites?........a measly 2 nights off of our stay (at this point, weve been here for 4months and have spent over $14,000 there). How do we get repaid for spending this exhorbitant amount of money to a second/third rate hotel?..., by the same manager - who has been there less than a week - beginning a nasty tirade on the phone to me about a $400 bill that is current (the last 3 days stay at the time). Was she doing this with other guests, after all, our record spoke for itself by this time. The phone call culminated in her hanging up in MY ear - the audacity!!

The positive side was that ALL of the staff were friendly, with the exception of mean manager, who eventually came around herself in the final week of my stay. We had a total of 3 managers during our stay and staff turnover was frequent. The staff, however, did go over and beyond to make our long stay comfortable.

Xmas Day we were allowed to place presents under the tree in the lobby and give our son a semblance of the holidays (thank u, front desk!!) Maintenance was always on time if called. Shuttle drivers were pleasant and courteous. They also went over and beyond their call of duty, especially in the off season, to make sure we got where we had to go rain, blow or shine. Front desk allowed me to send overseas faxes at no additional cost. They were always pleasant. Local calls were free under 30 minutes while there.

Continental breakfast is huge with all the regulars and the option of making your own waffles.

*BEWARE* the Airport Shuttle is different from the hotel shuttle. DO NOT give cash to the driver himself, he comes in to collect a voucher from front desk and the charge is added to your bill. He will take your cash if you dont know and offer it to him, he did it to me!!

Soo much more i want to say, but this sums it up in a nutshell....Reserve your room with caution...!!!

Was this review helpful?   Yes   No Comment
I have been training for a new job in – Posted Feb 12, 2008
   
         
Good

I have been training for a new job in Boston and instead of a three hour commute each way back and forth to CT I opted to take my job up on their offer to stay in town during training a few days a week. So I have made it me personal/quest...

read full hotel review on Epinions.com

Was this review helpful?   Yes   No Comment
The rooms were spacious and the – Posted Dec 06, 2007
   
         
Good

The rooms were spacious and the breakfast provided was excellent.It was a little of the beaten track.“I enjoyed my stay at the Roundhouse. The room was spacious and facilities good. The complementary shuttle bus was a great idea as the hotel is a...

read full hotel review on MYTravelGuide

Was this review helpful?   Yes   No Comment
Hotel Review – – Posted Jun 20, 2007
   
         
Good
23 year old female with a luxury budget, traveling for leisure

I am very likely to return to the Best Western Roundhouse Suites.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

Was this review helpful?   Yes   No Comment
1 2 3 4 5 6 7 8 Next »
 
ads
 
$164-$237
Get Rates for
Best Western Roundhouse Suites
 
Set check-in date   
 
Set check-out date
 
Check on Kayak.com  (search 100+ sites)
 
 
ads

Boston Hotel Deals

Other Hotels Similar to Best Western Roundhouse Suites

PriceNameStarsAmenitiesRatingDistance **
$123-$229 The College Club of Boston No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly No Swimming Pool No Restaurant No Spa 3.9 / 5 1.45 mi
$203-$344 Embassy Suites Boston - at Logan Airport Airport Shuttle No Casino Fitness Room No Golf Internet Access Kitchenette Parking Pet Friendly Swimming Pool Restaurant No Spa 3.4 / 5 3.33 mi
$170-$263 The Charlesmark Hotel No Airport Shuttle No Casino No Fitness Room No Golf Internet Access No Kitchenette No Parking Not Pet Friendly No Swimming Pool No Restaurant No Spa 3.8 / 5 1.30 mi
$313-$357 Hyatt Harborside Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Not Pet Friendly Swimming Pool Restaurant No Spa 4.1 / 5 3.08 mi
$196-$302 Courtyard Boston Logan Airport Airport Shuttle No Casino Fitness Room No Golf Internet Access No Kitchenette Parking Pet Friendly Swimming Pool Restaurant No Spa 3.0 / 5 4.73 mi
$119-$168 Boston Hotel Buckminster No Airport Shuttle No Casino No Fitness Room No Golf Internet Access Kitchenette Parking Pet Friendly No Swimming Pool Restaurant No Spa 3.2 / 5 1.75 mi
** distance from Best Western Roundhouse Suites

Top Rated Hotels in Boston, MA

  1. The College Club of Boston
  2. The Eliot Hotel
  3. Boston Harbor Hotel
  4. Four Seasons Boston
  5. Embassy Suites Boston - at Logan Airport
  6. The Westin Boston Waterfront
  7. Nine Zero Hotel - a Kimpton Hotel
  8. Colonnade Hotel
  9. The Langham, Boston
  10. The Charlesmark Hotel
  11. The Christopher
  12. The Liberty Hotel
  13. The Ritz-Carlton, Boston Common
  14. Hyatt Harborside
  15. Courtyard Boston Logan Airport
  16. Boston Marriott Long Wharf
  17. Bulfinch Hotel
  18. Taj Boston
  19. Sheraton Boston Hotel
  20. Holiday Inn Express Hotel & Suites Boston - Downtown
  21. Seaport Hotel
  22. Boston Hotel Buckminster
  23. The Back Bay Hotel
  24. Omni Parker House
  25. Hyatt Regency Boston
  1. Radisson Hotel Boston
  2. The Westin Copley Place, Boston
  3. Doubletree Club Hotel Boston-Bayside
  4. The Fairmont Copley Plaza Boston
  5. Hilton Boston Back Bay
  6. InterContinental Boston
  7. Club Quarters in Boston
  8. Taylor House Bed And Breakfast
  9. John Hancock Hotel And Conference Center
  10. Beacon Hill Hotel & Bistro
  11. Boston Marriott Copley Place
  12. Herbst Haus Bed And Breakfast
  13. Boston Park Plaza Hotel & Towers
  14. Fifteen Beacon
  15. The Lenox Hotel
  16. Residence Inn Boston Harbor on Tudor Wharf
  17. Best Western Terrace Inn
  18. Nolan House
  19. Holiday Inn Boston At Beacon Hill
  20. Hilton Boston Financial District
  21. Harborside Inn of Boston
  22. Millennium Bostonian Hotel Boston
  23. Doubletree Guest Suites Boston
  24. Hilton Boston Logan Airport
  25. Howard Johnson Inn Fenway Park Boston

About TravelPost.com  |   Help  |   Contact TravelPost.com  |   Privacy Policy  |   Terms of Service  

  Top United States Travel Destinations  |   Travel Blogs  |   Cheap Airline Tickets - Kayak  

this is where check rates will go