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Best Western Rochester Marketplace Inn

3 Stars
 
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940 Jefferson Road   [edit info]
Rochester, NY 14623-3214, United States +1 585 427 2700 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Discover this charming Rochester, New York hotel minutes away from the Rochester Institute of Technology, the Blue Cross Arena and the Se... more »
 
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average guest rating 3.1 out of 5

Hotel Reviews

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Sort by:   newest   best   worst 1-10 of 20 reviews

Hotel Review – – Posted Jun 27, 2007
   
         
Good
44 year old male with a luxury budget, traveling for leisure

It was a clean comfortable room. It had a microwave, a mini refrigerator and a large comfortable bed.

Snacks and coffee were available. They served a very nice breakfast in the morning.

I am very likely to return to the Best Western Rochester Marketplace Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Feb 06, 2007
   
         
Okay
48 year old male with a luxury budget, traveling for business

They served a great breakfast, not just continental style. It is close to all kinds of shopping. It offers easy highway access.

They had a good breakfast. They provided internet access.

I am somewhat likely to return to the Best Western Rochester Marketplace Inn.
I might recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Sep 12, 2006
   
         
Mediocre
42 year old female with a moderate budget, traveling for leisure

The location was great for my purpose. However, the staff was not friendly or very competent. The front desk informed me that I was lucky to have arrived when I did since they had severely overbooked the hotel. I did not get the same type of room that I had booked. I had booked two double beds since my son was with me, but I was given one queen bed. The room was not very clean or comfortable. The bathroom shower looked like it was being renovated. I had booked a room for two nights. I ended up having to go back to the front desk twice because they did not program my room key card correctly. I will never stay there again.

I am not likely to return to the Best Western Rochester Marketplace Inn.
I would not recommend it to friends.
HorribleExcellent
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Hotel Review – – Posted Sep 24, 2006
   
         
Good
57 year old female with a moderate budget, traveling for leisure

The location was great for my purposes but would not be very convenient for downtown Rochester commitments. There were lots of amenities, many of which I did not use, but the mini-fridge, microwave, and internet connection were very welcome

I liked the rooms and the beds. They had all the comforts of home.

I am very likely to return to the Best Western Rochester Marketplace Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Quality of service
Quality of bed, furniture
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Hotel Review – – Posted Sep 11, 2006
   
         
Okay
81 year old male with a moderate budget, traveling for leisure

I stayed in more than one in New York and Pennsylvania! All was fine. But there was one incident involving wet paint!

When problems arose, the manager handled it promptly and without any question.

I am very likely to return to the Best Western Rochester Marketplace Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Mar 26, 2006
   
         
Okay
by a traveler from Ithaca College, NY
33 year old female with a moderate budget, traveling for leisure

The sofa in the lobby was very comfortable as were the beds in the rooms.

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Hotel Review – – Posted Dec 08, 2005
   
         
Good
by a traveler from Canandaigua, NY
22 year old female with a luxury budget, traveling for leisure

I liked the very friendly service and extremely clean rooms. But I don't recommend the breakfast -- extremely low quality.

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Hotel Review – – Posted Oct 29, 2005
   
         
Okay
by a traveler from Endwell, NY
27 year old female with a moderate budget, traveling for leisure

This hotel is a good place to stay.

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Hotel Review – – Posted Jul 03, 2005
   
         
Good
by a traveler from Phoenix, AZ
37 year old female with a luxury budget, traveling for leisure

The room service is excellent and the continental breakfast is outstanding.

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Hotel Review – – Posted Aug 20, 2004
   
         
Okay
by a traveler from Charleroi , PA
25 year old male with a moderate budget, traveling for business

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