Best Western Rio Grande Inn Hotel

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Best Western Rio Grande Inn Hotel
Okay 5.8/10 37 reviews
1015 Rio Grande Blvd NW, Albuquerque, NM 87104 (at I-40)
Hotel Class: 3 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
173 rooms, 4 floors, Built 34 years ago (1974), Renovated 5 years ago (2003), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Pool, Hot tub, Fitness room, Business center, Free parking, Pets allowed, Room service, 1 Restaurant, 1 Bar 
Room Amenities
Air conditioning, Free high-speed Internet, Cable TV 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $91 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(505) 843-9500 
Official Website
Best Western Rio Grande Inn Hotel 
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37 Unbiased Traveler Reviews

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8.0/10
Excellent
member icon Just lovely
Posted Nov 21, 07 by pugetsounder, 1 reviews 
67 year old woman with a moderate budget, traveling for leisure

Lovely clean room, very comfortable bed and chairs. Quiet even tho a girl's volleyball team had checked in. Because of the ladies, breakfast was a bit crowded but there was plenty of it and it was quite tasty. Very friendly, courteous staff.

I am very likely to return to the Best Western Rio Grande Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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Room cleanliness
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Location
8.0/10
Excellent
member icon Great Location for Old Towne
Posted Sep 9, 07 by Shadowdog, 3 reviews 
47 year old woman with a moderate budget, traveling for leisure

Great Location for walking a few blocks to Old Towne. The lady at the front desk very helpful and friendly. We could check in at 10:30 a.m.

Beds and pillows comfortable. Very clean room.

Breakfast was good.

Great price if you use the entertainment card.

I am very likely to return to the Best Western Rio Grande Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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Pool
Hotel restaurant
Location
6.2/10
Good
Hotel Review - Posted Jun 20, 07
54 year old woman with a moderate budget, traveling for leisure

The dining room service was slow and not accurate. There was too much new staff at the same time.

I am very likely to return to the Best Western Rio Grande Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
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Room cleanliness
Condition of TV & lights
5.6/10
Okay
Hotel Review - Posted May 18, 07
79 year old woman with a moderate budget, traveling for leisure

It was a convenient location. The hotel was very comfortable and clean.

I am somewhat likely to return to the Best Western Rio Grande Inn.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
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Quality of bed, furniture
Room cleanliness
Condition of TV & lights
3.0/10
Poor
member icon Lousy service!
Posted May 2, 07 by acsisna, 1 reviews 
47 year old woman with a moderate budget, traveling for business

Problem 1: The card-key to access the hotel room door did not work for myself or other people staying at the hotel.

Problem 2: The temperature/pressure control for the shower did not work and the water was ice cold which meant that I did not get a shower.

Comments: Best Western needs to evaluate the training of their representatives at the front desk. All the representative I encountered never made eye contact, were never pleasant, and didn't care about how they came across or how they provided the service. No solution was offered to either myself or the other occupant regarding the cardkey not working. I had to make sure to come in at the same time as others coming into the hotel room area. It was obviously a problem because people were propping the security door open. When I brought forward the problem about the shower not working, all they told me was that they would report it to maintenance. There was no consideration at all for my discomfort or offer for me to take a shower in another room at the hotel. Best Western may be the largest hotel chain but they sure aren't the best!!!

More Reviews: 123 Next

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