Best Western Richmond Suites Hotel Shreveport Hotel - Page 1

We travel a lot for work and for leasure and stayed at Bestwesterns befor but this was bad. First of all the Clerk was not very good on his direction on were to park. Then when we get to room the with our luggage the key would not open the door and I had to leave my wife in the very hot hall to wait for me to go to the front desk and get the clerk to re-key the card again. I was very tired after driving 550 miles that day and to go thur the stuff that we experenced was not very pleasent. Black hair was all over the bathroom, I call the front desk and the only thing they did was say I'm sorry. I had to clean the bath my self befor I could take a bath. I did think the price was really to high for the things we went threw and you did not do anything to acomadate me otherwise, and your morning personal was very rude and the breadfast was cold and no good. I will never stay at your Motel again!! Nor will I recomend you to others. I have pictures of the bath bfor I cleaned it if you would like to see....

The hotel was ok but overpriced.

My hotel stay was short, but very nice and pleasant. If needed, I will probably stay there again.

This hotel did not feel safe. There were no security locks on the outside doors. The carpet was horribly stained and I did not even want to put my bare feet on the floor. The customer service for Best Western took my complaint but the lady that took my complaint overtalked over me and was not polite.

The hotel is close to casinos.