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Best Western Raleigh Inn & Suites

3 Stars
 
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3618 New Bern Avenue (64 East)   [edit info]
Raleigh, NC 27610-1233, United States +1-919-256-2800 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Stay at this new Raleigh hotel ideally situated off Interstate 440 and US Highway 64 East. The Best Western Raleigh Inn & Suites is... more »
 
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average guest rating 2.9 out of 5

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Hotel Review – – Posted Jun 06, 2007
   
         
Good
33 year old female with a moderate budget, traveling for leisure

I am very likely to return to the Best Western Raleigh Inn & Suites.
I would definitely recommend it to friends.
HorribleExcellent
12345
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1 out of 1 people found this review helpful
Hotel Review – – Posted Jan 06, 2007
   
         
Okay
59 year old female with a luxury budget, traveling for business

The continental breakfast was terrible and the business center was small and very hot. The room had a water leak and they moved some of my things to another room but they did not inform me.

I am not likely to return to the Best Western Raleigh Inn & Suites.
I might recommend it to friends.
HorribleExcellent
12345
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Room initially provided was not as – Posted Aug 05, 2007
   
         
Mediocre

Room initially provided was not as reserved, two double beds rather than king. King bed was squeaky (due to kick panels attached) and sofa bed has missing tension springs. Room had unpleasant odor (it smelled like urine)(we bought and used a room...

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This could be a good option for the – Posted Jul 21, 2007
   
         
Okay

This could be a good option for the budget-minded traveler. The room was very clean and well-appointed. However, there were very strong odors in the corridor and elevator from cooking by long-term guests. The staff is helpful when amenities are not...

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Hotel Review – – Posted Oct 04, 2006
   
         
Okay
29 year old female with a moderate budget, traveling for leisure

It’s close to the hospital and has an excellent continental breakfast in the lobby, including Belgian waffles!

I am somewhat likely to return to the Best Western Raleigh Inn & Suites.
I might recommend it to friends.
HorribleExcellent
12345
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Hotel Review – – Posted Nov 19, 2006
   
         
Good
39 year old female with a moderate budget, traveling for leisure

The location is perfect to my in-laws. It’s just outside the city, yet close enough to everything. The people running the inn are wonderful people. They are very professional, yet warm and friendly. The furniture in the rooms was falling apart. The heater in the second room we stayed in leaked all over the carpet and left a nasty smell. The workout room had outdated equipment and it was broken. The pool was warm but very cloudy, the entire visit. We couldn't see the bottom. I really liked the people running it. I will tend to deal with issues if the people are nice and treat me well. These people did. They wanted to make us as comfortable as possible. They also take care of repeat customers. They remembered me from two years prior.

There was always someone at the front desk. You never had to search for a working body. And when the kids got hungry, they were right there to offer them something. They treated my kids as people, not annoyances.

I am very likely to return to the Best Western Raleigh Inn & Suites.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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"This hotel was basic. The breakfast – Posted Mar 27, 2007
   
         
Okay

"This hotel was basic. The breakfast was basic, cleanliness was ok...

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Hotel Review – – Posted Aug 14, 2006
   
         
Mediocre
53 year old female with a luxury budget, traveling for leisure

We asked for a postal location to mail an important document and we were told the mail would be picked up the next day at the front desk. Two days later, our mail was still sitting at the desk. A relative's room was filthy. We booked a meeting room that was in use when our family gathered to enter the room. The staff did not manage to provide chairs in a guest suite for our family meeting. However, the room was too small for our entire group and we had to meet one hour later than scheduled because of this.

I am not likely to return to the Best Western Raleigh Inn & Suites.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Family (2 adults & 2 – Posted Feb 17, 2007
   
         
Good

Family (2 adults & 2 children)stayed for 2 nights. Room was clean, rollaway crib available (suggest bringing own crib sheet & blanket), convenient in room microwave & fridge, decent breakfast, friendly staff, easy to locate off I-440 Exit 13B New...

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We chose this hotel which is actually a – Posted Jun 21, 2006
   
         
Okay

We chose this hotel which is actually a Best Western because our first choice was under renovation. The cleanliness of the carpeting in our room left a lot to be desired as did the continental breakfast and maintenance of that area. The pool is...

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