The room was clean and the location well suited for commuting to Manhattan by subway. The continental breakfast was good and the dinning area always busy.
It looked like a family owned establishment with plenty of support staff but their attention to detail was lacking across the board. Things I didn't like:
1. Requested a wakeup call the first morning but never received it.
2. Vending machine didn't work but no sign indicated such.
3. The ice bucket was never emptied and the in room coffee maker never cleaned when the room was refreshed.
4. One day they did not get to cleaning our room till 8:30 PM.
5. They say they have parking but only two parking spaces for guests. Meter parking on the street had a 2 hr. max.
6. A yellow cab from LaGuardia to the hotel ran $16 but when I requested the hotel call me a cab, I got a gypsy cab which cost $25 for the return trip.
Knowing that I was not staying at a five star hotel, I expected some short comings but the faults I listed above were unnecessary.