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Best Western President Hotel at Times Square

3 Stars
 
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234 W 48th Street (Midtown West, Times Square)   [edit info]
New York, NY 10036-1424, United States +1 212 246 8800 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Stay at this newly renovated New York City, New York hotel located in the heart of Times Square attractions such as the Empire State... more »
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average guest rating 2.8 out of 5

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Sort by:   newest   best   worst 61-70 of 144 reviews

Great location, nice staff, quite room – Posted Apr 01, 2007
   
         
Excellent

Great location, nice staff, quite room.The bed in the room was small for two men.“Loved the location, the staff was very friendly and the remodeled bathrooms were excellent...

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Great location, convenient to subway, – Posted Mar 17, 2007
   
         
Excellent

Great location, convenient to subway, Broadway. Small room, but safe and clean.Had no view, but it didn't matter to me.“Convenient location, close to the subway and Broadway, Rockefeller Center. A little far to Lincoln Center and Central Park, but...

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1 out of 1 people found this review helpful
Hotel Review – – Posted Jul 21, 2006
   
         
Good
44 year old female with a luxury budget, traveling for business

The hotel has a very convenient location with plenty of restaurants and convenience store options nearby.

I am very likely to return to the Best Western President Hotel at Times Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
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Quality of bed, furniture
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It's a rip-off – Posted Feb 27, 2007
by tkar2  (1 reviews)
   
         
Mediocre
32 year old female with a luxury budget, traveling for leisure

I would not recommend this hotel to anyone. I am not typically the type of person to complain, but this was the worst experience I have ever had with a hotel and I feel people need to know what they are getting themselves into with this one.

My friends and I booked this hotel because we were told that the mini suite had a king size bed, a double bed, and a sofa bed. We asked the rep several times when booking this just to make sure we had the right accommodations. It wasn't until we got there that we discovered all of the rooms only come with one bed, plus a sofa bed.

We contacted the customer service department and they were extremely rude and were not willing to do anything for us. To make matters worse, we lost our power in our room, had to call downstairs twice, and sat around our room for over an hour waiting for someone to fix the problem. We finally just left the room to tour the city hoping that this would be taken care of upon our return - this did not happen.

Instead, we had to place a third call downstairs and then we were told we needed to be moved into another room with a smaller bed. We had to rush through our room and pack up all of our belongings in a matter of minutes since we had tickets to a Broadway show and they were not willing to hold this room until we returned.

Again, we received no apologies and no compensation for our inconvenience. Trust me, go somewhere else, don't waste your time or money on this hotel.

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Great location. Easy walk to lots of – Posted Feb 20, 2007
   
         
Okay

Great location. Easy walk to lots of great things.Bed was too small; bathtub appeared to have not been cleaned before us.“You definitely get what you pay for, which is fine. We didn't want or need anything fancy, but we were paying for the...

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1 out of 1 people found this review helpful
Hotel Review – – Posted Jul 22, 2006
   
         
Okay
45 year old female with a luxury budget, traveling for business

I liked the front desk personnel, but the buffet was not that good and it was very expensive for what they were serving. The room I stayed in was very small for the price, but other than that, I was relaxed.

I am somewhat likely to return to the Best Western President Hotel at Times Square.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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1 out of 1 people found this review helpful
Hotel Review – – Posted Aug 15, 2006
   
         
Good
65 year old female with a luxury budget, traveling for leisure

It has a great location but is a little pricey. They offer great rooms and service.

I liked the prompt room service when requested.

I am very likely to return to the Best Western President Hotel at Times Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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1 out of 1 people found this review helpful
Hotel Review – – Posted Sep 06, 2006
   
         
Excellent
35 year old male with a moderate budget, traveling for business

It was a great hotel to stay at. The price was right and the service was good. I will go back again.

The staff was really kind.

I am very likely to return to the Best Western President Hotel at Times Square.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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The room was terrible - cramped and – Posted Feb 16, 2007
   
         
Horrible

The room was terrible - cramped and smelled moldy. It was worse when I laid in bed, I guess I was closer to the smelly carpet. The ac/heater was loud, sounded like hammers. The bathroom smelled moldy. Also, the cabinet doors holding the tv would...

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Very well located.The staff is awful – Posted Jan 11, 2007
   
         
Okay

Very well located.The staff is awful.“Eave was twice in nick. The first time in 2000 and the last more recently, in January 2007. The city has always been very attractive for me, especially for its multi cultural attractions like museums, Broadway...

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