Best Western President Hotel

I have stayed there often. The rooms are small, but adequate, no more nor less than in most New York City hotels. It is clean, safe and the rooms are relatively comfortable.

It was close to all the amenities and nightlife. I paid a good off season rate and the hotel was quiet.

The only good thing about this hotel is the location.

I booked a twin room for my travelling partner and myself. 2 females - not life partners just travelling partners - and was given a double bed - it took 40 minutes of discussion before they managed to find us a room with 2 beds in it. We stayed 6 nights but only because we had pre-booked and pre-paid and it would have cost too much to find another hotel.

Most of the desk staff need lessons in customer service, the rooms are old, small and smelly. You take your life in your hands using the elevator - it broke down regularly.

We nicknamed it the Worst Western - most people we spoke to agreed with us and I would be surprised if they get more than 1% return business.

The hotel has a great central location. The room was extremely small though.

The room was comfortable, but very small. The rate was good since it was during an off season and the hotel is very convenient to Broadway theaters which is the main reason we stay there as well as the rate. We have stayed there many times and we continue to go back since we are satisfied with the hotel. However, we are seriously thinking of staying at a different hotel the next time as this one needs more amenities, a nicer lobby and slightly larger rooms and bathrooms. The front desk staff is pleasant enough, but they do not seem to go out of their way.