Best Western Park Place Inn Motel

We booked our reservations months ahead and payed. When we came, like many other guests, they had lost our reservations and even after we faxed the proof off of our credit card that we paid for it, they all lied, including the manager, and not only did they treat us like dirt, they also made us pay twice as much for a crappy room that smelled like mold, someone's butt, and cigars(by the way...it was non-smoking). Also, there was no privacy! There was always someone who worked there knocking at our door or calling us all hours through the night. This place was a nightmare! I do not recommend it to anyone.

It's conveniently located next door to the Disneyland resorts but it was overpriced for the quality of the room. The room had very dated furnishings and an old, loud air conditioner that failed to work properly during our first night. We also had a non-working TV remote and it took over an hour for the problem to be resolved. All in all, I wouldn't stay at this location again, given the multitude of accommodations in the immediate area. Many of the less expensive motels nearby provided me a better experience in the past.

The location is great, it's right across the street from Disneyland. That's the only good thing I have to say about this place. The desk clerks move like slugs and have no customer service skills. I waited 20 minutes to just check out! The only clerk at that time didn't even acknowledge my presence. The rooms are quite dark, so don't expect to be able to read or do any work in there. We found hairs on the bathroom floor, too. Yuck. The parking is quite tight, too. I'll never stay here again.