Best Western Palm Beach Lakes Inn Hotel - Page 1

This is one of the worst places I have ever stayed in. A business associate had her car vandalized and there was a person who said she was trying to book a room for a few hours when folks from our group checked in. (Yes you understand that correctly.)

If you like to take your pillow with you on trips as many travelers do, be careful. The pillow or the case may be gone when you return, and the hotel and Corporate Best Western don't care. They will basically tell you to go pound sand. According to their national customer service representatives, their motels are allowed "so many" of these kinds of complaints per year. Imagine a theft threshold, what will they think of next?

It was well located to needs. The entry was attractive. I arrived late at night so convenience was important. The surroundings were quiet.

It is a very nice place to stay. It's just off the turnpike and they offer a continental breakfast.

This hotel made me feel welcome: They greeted me and had my room ready. They showed me where everything was and asked if there was anything I needed.

It was a nice hotel. The desk employees were very knowledgeable and helpful. I would certainly stay there again when I am in the area.

Best Western is a nice hotel and the rooms are very exceptional. The service is good and the arrangement is pleasing.