After just completing a $2 million dollar renovation, the Best Western Orlando Gateway is the perfect hotel for business or pleasure. Our... more »
After just completing a $2 million dollar renovation, the Best Western Orlando Gateway is the perfect hotel for business or pleasure. Our eight story, 298 room, 3 diamond hotel is conveniently located just outside of Universal Studios, three miles from the Orlando/Orange County Convention Center and ten miles from the Walt Disney World Resort. Free scheduled transportation is provided to Universal Studios, City Walk, Islands of Adventure and Sea World. Enjoy the comfort of our new beds including; superior mattresses, triple sheets, extra pillows and soft duvets. All rooms have new furniture including a 37-inch plasma television, microwave, refrigerator, clock stereo with iPod hook up and free high-speed Internet access in all guest rooms and public areas. Our hotel features a restaurant and lounge, New York style deli, state-of-the-art fitness center, business center, heated pool, lighted tennis courts and basketball courts and a seasonal pool bar. Our banquet and meeting facilities accommodate up to 100 guests. The Best Western Orlando Gateway is people and pet friendly!
bestwestern.com
Formerly the Clarion Universal, this hotel is enhancing its image and facilities from moderate to upscale standards. The perfect hotel for business or pleasure - this 8 story, 298 room, 3 diamond AAA hotel is conveniently located just outside of Universal Studios Orlando, 3 miles from the Orlando/Orange County Convention Center and 10 miles from the Walt Disney World Resort. The hotel features a restaurant and lounge, New York Style deli, business center, heated pool, lighted tennis and basketball courts, seasonal tiki bar and a kids eat free program. The hotel provides free scheduled transportation to Universal Studios, City Walk, Islands of Adventure and Sea World. Free high speed internet access in all guest rooms and public areas. Banquet and Meeting facilities for up to 100 people. Hotel is people and pet friendly!
Orbitz
This is a good, modern hotel, located fairly near to many of Orlando's attractions. The hotel offers transportation to quite a few theme parks and there is also a desk where you can buy tickets before you go. The rooms are all well equipped, spacious and clean and some come with a fridge and microwave, which comes in very handy, especially during the hot weather! There is a wide choice of restaurants and shops within walking distance of the hotel but the hotel's bar/restaurant and deli do good food too, although a little on the pricey side. The pool area is clean and pleasant and the staff are really helpful with any queries or problems too.
skoosh.com
Location. Best Western Orlando Gateway is located in Orlando, Fla. , Across the street from Wet 'n Wild water park , 1. 5 miles from Universal Studios Orlando, 3. 5 miles from SeaWorld Adventure Park, . Hotel Features. Complimentary shuttle service to SeaWorld Orlando, Universal Studios Florida, and Wet 'n Wild water park, Sharky & Jack's Bar and Grille, Shades Deli, and a poolside tiki bar, Complimentary wireless Internet access, . Guestrooms. Coffeemakers , In-room safes, Complimentary high-speed Internet access, . The following fees and deposits are charged by the property at either check-in or check-out. Pet fee: $25 per stay and $10 per pet, per day , This list may not be comprehensive. Fees and deposits may not include tax and are subject to change. This hotel accepts cats and dogs weighing up to 70 pounds. A maximum of two pets is allowed per guestroom (surcharge). Minimum check-in age is 18 for this hotel.
ReserveTravel
We stayed at this property the night
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Posted Feb 07, 2007
Horrible
We stayed at this property the night prior to my wife running in a 5K at Universal Studios. We discovered the next morning the shower didn't work (but the sink did). There was food left in the fridge from a previous guest. The front desk clerk did...
we were very disappointed with the room.
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Posted Feb 07, 2007
Horrible
we were very disappointed with the room. We got a room with no hot water and learned the next morning that the management was aware of it and never informed us. By the time we reached management, who did not take our calls, it was too late to...
The management staff needs to brush up
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Posted Feb 06, 2007
Mediocre
The management staff needs to brush up on their customer service skills. The person I dealt with regarding an issue I had was unprofessional. The hotel is old but it holds up.
Friendly front desk staff.Carpets
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Posted Feb 04, 2007
Okay
Friendly front desk staff.Carpets dirty, bathroom moldy, ants around sink areas, restaurant was terrible, out of the way for walking.“Front desk staff very accommodating. Room spacious, bed linens, clean and air conditioning unit worked well....
Easy access, nice pool area.A little
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Posted Feb 01, 2007
Good
Easy access, nice pool area.A little small space wise, poor air-conditioning, broken bed.“The hotel was adequate. A little expensive compared to others I have stayed in. the staff friendly and pleasant...
The quick downstairs eatery.It looked
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Posted Feb 01, 2007
Good
The quick downstairs eatery.It looked like there was construction or something.“The hotel was pretty good. I checked in for 2 days and I went to the Peabody and they checked me in for both days, but at this hotel I had 2 wakes up early to go check...
Location.The beds were very uncomfortable & the hotel itself is in need of updating.“This hotel is located in a good area & is good for very budget minded travelers. I felt that the rating should be a 1 star hotel when compared with other hotels in...
18 year old male with a luxury budget, traveling for leisure
Some friends and our parents went on a senior trip here in May-June of 2006. We got there at check in time and had paid in advance for luxury suites.
When we arrived we were told that our rooms had not been checked out of yet by the previous guests whose stay was over, and that we were going to have to be moved to another room because nothing could be done about it. We were very irritated, but we are southern and so we politely accepted lower class rooms while we were told that the money of extra cost for the luxury suites would be refunded to us in checks. But I digress.
We had bought flex tickets for eight people. One ticket was for two adults and two children. We were told that the tickets were only eligible for and adult and one child, by the voucher clerk. We argued for a few minutes with her until we got the manager involved and we of course were right, and she was wrong. Well, obviously she didn't like being wrong and she was very rude to us and to her boss, the shift manager. The staff was difficult, irritable, rude, impatient and very hard to tolerate when have just paid someone almost $2000 for a six day trip.
The rooms (we were moved to- never got a refund in check cash or anything which we were promised) were nasty and smelled awful. Paint came off the wall and "Sharky's" lounge was terrible! The bathrooms were small and awkward. The elevators were slow, if not broken, and the only thing I enjoyed about the trip was the theme parks themselves.
Now if any of you are planning to stay in Orlando at this hotel, I would read my review and take my word it is nothing but one hassle after another. Believe me, I love good service that I have paid for and am always the first person to say “Thank you” or reward someone with good feedback, but I am sorry, not this time, not in this case. This is the worst hotel I have ever visited and I make it a point to warn others not to pay good money for such poor service.
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