Best Western Ocean Sands Resort North Myrtle Beach

This motel should have been closed during rennovation. Our room was stagnant and hot when we checked in and the A/C was never adequate for the size room we had. The water supply outside at the pool area and inside our room was cut off one afternoon while there. There is very limited parking available so that was a major problem. Luggage carriers were used to load and transport garbage bags. No one answered the phone at the front desk and management was not available during most of our 3 day stay. There is no security on site and we could see across the hallway through the crack beside our door. The bathroom is absolutely tiny. The pool was dirty and the area around it was so dirty there were cigarette butts floating around between the loungers. Construction debris was everywhere and construction workers were constantly glaring at you when you left your room. I will never return to this motel. We paid $167.oo per night and felt we were robbed!

We stayed in the penthouse suite on the 10 floor. Our bed was made twice in the week that we were there. The floor was swept 1 time. Traces of mold in the bathroom. We found a pair of shorts and underwear behind the dresser. There was not even a pitcher for ice water in the fridge.

Beyond that the rooms were quite the free continental breakfast was a plus and the pool was clean. I do not think I would return to the Ocean Sands.

We loved the view of the ocean. The room was very nice for the price and nothing between us and the beach but sand. The tiki bar at the pool was so nice.

This hotel made me feel secure: They had good locks on the doors. We saw employees out and about the hotel during the day and evening hours. There are lots of lights on around the hotel at night.

I've stayed there at least once a year for over thirty years now. It is relatively affordable for such a beautiful location and for the most of these years the staff has been quite good. Within the past few years I've noticed that the front desk staff has become increasingly rude and occasionally insulting. The room type and rate quoted on the phone are apparently not actually guaranteed, and the staff does not seem to care if you have a confirmation of such. The poor attitude of the desk staff is the only serious problem this hotel faces. The continental breakfast is a nice perk, although it's usually crowded. Parking is limited, but again, it's not really a big deal to park across the street. On the up side, the rooms have been very clean and the housekeeping staff excellent. They are both professional and pleasant to be around. I highly recommend going off-season as the rates are more appropriate to the quality of the hotel. The beach is always fabulous and the weather permits swimming, especially in the heated pool, nearly all year long.