Best Western Lakeside Hotel

Clean rooms, friendly helpful staff, convenient to sites, easy parking, great pool for the kids. Certainly not a luxury hotel, but served the purpose of a place to stay between sightseeing trips. Tiny bathroom, but large staging area. Beds were somewhat hard, I suggest you bring your own pillows for better sleep. All in all, a very comfortable stay.

We just got back from a week at this hotel and I have never had more issues. There were some amenities that we thought were there. They were not. As soon as we got there from driving 700 miles we all wanted was a hot shower. The water wasn't hot at all. Just warm. By the second day it was freezing. We were washing our dishes from heated water from the coffee pot. Called front desk and they sent an engineer down. He said that it wouldn't get any hotter because we were the last room to receive the hot water. So they offered us another room, but smaller. A family of 4 can not stay in a smaller room for a week. So they made my husband go look at 2 other rooms to see if they suited us. Finally after declining on them they gave us a way better room. So we thought. We tried to use there so called wireless internet. Was not able to get it working so called the front desk again and they said they didn't know anything about it and I would have to call there internet company. I'm on vacation and paying good money to stay there and we did all of the work. Very unhelpful. They also had buses to take you back and forth from Disney. Great if you want to go as soon as it opens and come back when it closes. So what ever you do don't stay in room 101.

Overall, this hotel was good. The rooms were clean and in good working order. Additionally, there was no bad smells in the room, parking was safe, and I heard little noise from outside.

The hotel is within very easy driving distance of Disney, MGM, and Epcot. However if you are not driving, the hotel runs a complementary shuttle service to the Disney Parks, Universal Studios, Sea World and the shopping outlets which I did not take advantage of since I was driving. The hotel itself is very close to many restaurants. Red Lobster is across the street and a Denny's, burger king, McDonalds and several others are all within walking distance. If you have a car loads restaurants are within 2 miles.

My only complaint is about the front desk, who are for the most part not very friendly but that did not cause us any major problem.

Overall, the bottom line is if you're looking for a great hotel, with a lot of things to do within, this is not it. If you are looking for a low cost hotel that is clean and safe this is the one to go for and if your going to Disney if you are like me you will be spending very little of your time in the room.

It was in a good location but the front desk did not know what they were doing. They gave us the wrong key card for the door and it took three times to get it right.

I had no problems and I was pleased with the accommodations. I enjoyed the stay.