Best Western Inn Santa Cruz Hotel - Page 1

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Mediocre 4.0/10 13 reviews
126 Plymouth St, Santa Cruz, CA 95060 (at Ocean St)
Hotel Class: 2 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
26 rooms, 2 floors , Built 25 years ago (1983), Renovated 3 years ago (2005)
Check In: 02:00PM, Check Out: 11:00AM
 
Amenities
Photocopier service, Smoke alarms, Non-smoking room, Parking (free), Common areas wheelchair accessible, High-speed internet (free), Complimentary coffee, Iron, Cable or satellite TV, Meal plans available, Fax (for guests), Complimentary newspaper, In-room high-speed internet, Refrigerator, Laundry/Dry cleaning services, Air-conditioned 
Room Amenities
Non-smoking room, Iron, Cable or satellite TV, In-room high-speed internet, Refrigerator, Air-conditioned 
Activities
Jacuzzi, Hot tub
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $110.87 per night  
Official Phone Number
831-425-4717, 800-528-1234 
Official Website
Best Western Inn  

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1.0/10
Stay Away
member icon Bad Management- NOT kid friendly
Posted Oct 16, 07 by BlueThunder, 1 reviews 
37 year old male with a moderate budget, traveling for leisure

Hotel management was less than acceptable. This hotel is listed as a sponsor for USA baseball for De Laveaga Park. Can't understand that, when it was obvious they don't like kids.

Rooms were clean and respectable. It's too bad that poor management detracts from a decent, cheap hotel. In complaining to the Best Western company, they advised that this hotel is not owned by Best Western, they pay for their name, so BW has no control over this property.

Would never stay here again or recommend to anyone.

1.0/10
Stay Away
member icon Bad Management?
Posted Aug 26, 07 by Bain, 1 reviews 
49 year old female with a moderate budget, traveling for leisure

Front Desk staff rude filed a complaint with Best Western regarding this one employee. Room was wonderfull sad to be treated so awfull by one person! This employee refused to help us with a misscomunication between employees over our charges. Felt like our financial information could be comprimized.

5.0/10
Okay
member icon Hotel Review - Posted Aug 29, 06
59 year old male with a economy budget, traveling for leisure

The room was reasonably priced and comfortable. The hotel was not far from the beach, the boardwalk and downtown.

I am somewhat likely to return to the Best Western Inn Santa Cruz.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
6.0/10
Good
member icon Hotel Review by a traveler from Elk Grove, CA - Posted Jun 16, 06
72 year old male with a moderate budget, traveling for leisure

The price was best available and quality was as expected.

I am very likely to return to the Best Western Inn Santa Cruz.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
member icon Hotel Review by a traveler from Plymouth, CA - Posted Sep 06, 05
31 year old female with a moderate budget, traveling for leisure

I thought it was nice for the price. It is cheaper to book online.

I am very likely to return to the Best Western Inn Santa Cruz.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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