Best Western Inn Northampton Hotel - Page 1

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Best Western Inn Northampton
Okay 5.0/10 15 reviews
117 Conz St, Northampton, MA 01060
Hotel Class: 2 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
60 rooms, 2 floors , Renovated 4 years ago (2004)
Check In: 03:00PM, Check Out: 11:00AM
 
Amenities
In-room wireless internet, Photocopier service, Cable or satellite TV, Business secretarial services, Fax (for guests), Non-smoking room, Common areas wheelchair accessible, Air-conditioned, Complimentary coffee 
Room Amenities
In-room wireless internet, Cable or satellite TV, Non-smoking room, Air-conditioned 
Activities
Golf, Pool (outdoor), Fitness center
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $112.01 per night  
Official Phone Number
1 413 586-1500, 800-528-1234 
Official Website
Quality Inn  
Also Known As
Quality Inn 

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2.0/10
Awful
member icon Avoid
Posted Sep 08, 08 by member126599, 1 reviews 
with a budget

8/28-9/1/08

We stayed here over Labor Day to get my daughter moved in to college. The room smelled Terrible. We tried a 2nd room, but it was just as bad. Smoke and mildew, in a non-smoking room. The tv did not work properly and front desk was unhelpful. We reported the problems but no one got back to us and the problem remained for most of our stay. The movie channel never came on. The beds were not comfortable but the smell was the worst. We would not stay here again.

2.0/10
Awful
member icon I would not return
Posted Jul 03, 07 by sje123, 1 reviews 
29 year old female with a economy budget

We arrived at approximately 2:30AM. Check-in was fast and the staff person was helpful. Upon entering the hotel room we were overcome by the smell of must. I headed to the shower where I was presented with the pubic hair of the former guest on the towels and in the shower. At 3:15AM I was happy to retire to bed, until I actually got there. I said to my mother lying next to me, "It smells like urine in here." My mom agreed and said that she had checked the mattress while I was in the shower and found it to be clean. However, when she smelled the blanket, that was at that point covering us, she found the source of the smell.

The next morning we canceled our reservation for the second night's stay. The staff was helpful, although not overly friendly or accommodating.


Confirmed Review This hotel stay was booked through DiscountHotels.com
5.0/10
Okay
member icon Hotel Review - Posted Dec 13, 06
55 year old female with a moderate budget, traveling for leisure

It was good for the money. It had a nice looking pool, but we didn't know they had one, so we weren't able to use it since we didn't bring our bathing suits. It had a nice free breakfast, with a variety of pastries, cold cereals, rolls, coffee, milk, and juice. During the time we were there, there was a town-wide blackout. The hotel staff was extremely helpful in explaining what was going on. The service was excellent and the room was always kept clean.

I am somewhat likely to return to the Best Western Inn Northampton.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
8.0/10
Excellent
member icon Hotel Review - Posted Mar 04, 06
44 year old female with a moderate budget, traveling for leisure

It is centrally located in Western Massachusetts. It was the most comfortable hotel bed I have ever slept on! The price was excellent for a suite with full kitchen.

This hotel made me feel excited: Our room was right near the pool and the gym. This made it easy to enjoy the extras!

I am very likely to return to the Best Western Inn Northampton.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
4.0/10
Mediocre
member icon Hotel Review - Posted Mar 17, 06
25 year old female with a economy budget, traveling for leisure

I didn't spend that much time at the hotel, but it was nice. It was clean. I was pleasantly surprised that there was a microwave and refrigerator in the room. They were also nice to let us check out a little late without an additional charge.

I am somewhat likely to return to the Best Western Inn Northampton.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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