Best Western Inn Louisville Motel - Page 1

Not recommended!. I booked reservation online thinking the motel rooms would look like picture online---NOT. The room was dumpy, old, dirty, mattress lopsided. I refused to stay....I will not stay in a room that I'm afraid to walk barefoot in......Do not go there - at any price!

The location was excellent, very near the highway that gets you around Louisville. The room was not as clean as I would expect, and there was a bug problem in the room. There was also a problem with the pool, which made it unusable most of the time. The treadmill was broken in the fitness room. I would suggest you check on the amenities they advertise before booking or showing up.

We had a tornado warning and when asked at the front desk what we should do for protection, they were unsure what we should do. The front desk did not even issue a severe weather warning.

There was confusion about check out times. I was unaware that I was expected to check out at noon. When I went to retrieve my things from my room the door was locked and the front desk told me that I had to pay for a third day. When I explained my confusion about check out times, the front desk told me I had five minutes to repack my things and leave and I was told to not come back again.

The location is very close to my son's home so it is very convenient.