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Best Western Grosvenor Airport Hotel

3 Stars
 
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Best Western Grosvenor Airport Hotel photo

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380 S Airport Boulevard   [edit info]
South San Francisco, CA 94080-6704, United States +1-650-873-3200 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 11:00a
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Recipient of "Excellent Housekeeping Award 2009" from Best Western International, Inc. Upgraded wireless service installed April 2009!... more »
 
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average guest rating 3.3 out of 5

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Sort by:   newest   best   worst 31-40 of 81 reviews

Hotel Review – – Posted Dec 17, 2006
   
         
Good
55 year old male with a luxury budget, traveling for leisure

It was a nice hotel, it was comfortable.

I am very likely to return to the Best Western Grosvenor Airport Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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Hotel Review – – Posted Nov 24, 2006
   
         
Good
43 year old female with a moderate budget, traveling for leisure

It was a nice place close to the airport. The shuttle was fast and friendly. I would stay there again.

I am very likely to return to the Best Western Grosvenor Airport Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Really easy to get to the airport.Staff – Posted Apr 05, 2007
   
         
Good

Really easy to get to the airport.Staff could act more professional around guests. Nice, quiet, good location.

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Hotel Review – – Posted Aug 28, 2006
   
         
Mediocre
25 year old female with a moderate budget, traveling for leisure

The customer service was terrible, not helpful over the phone when asked for directions to the hotel. The pool was closed for the season and the shuttle service did not exist. There were big stains on one bedspread and the manager on shift did nothing to fix these problems, just offered to make us reservations at another hotel, which would not work, as our car was broken down in their parking lot and we could not leave, no matter how bad we wanted to.

I am not likely to return to the Best Western Grosvenor Airport Hotel.
I would not recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Hotel Review – – Posted Sep 21, 2006
   
         
Good
55 year old male with a luxury budget, traveling for leisure

It is a great hotel but the restaurant service is not very good.

I am very likely to return to the Best Western Grosvenor Airport Hotel.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Staff was great; the idea of a comp – Posted Feb 08, 2007
   
         
Okay

Staff was great; the idea of a comp breakfast was good, clean.Poor quality of food with the complimentary breakfast, van took way too long for pick up and to get to hotel. I travel allot for business and this would fall into that category. It is...

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Free hot breakfast.Location was hard to – Posted Jan 30, 2007
   
         
Excellent

Free hot breakfast.Location was hard to find. I was very comfortable.

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Staff was helpful and informative with – Posted Jan 13, 2007
   
         
Good

Staff was helpful and informative with local knowledge.Small bathroom. Overall a very good stay. everything I need for businesses access, free wireless internet, clean spacious rooms with desk, lounge chairs and a comfortable bed. Also an alarm...

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Decent location.Poor service, poor – Posted Jan 02, 2007
   
         
Horrible

Decent location.Poor service, poor internet connection. I would never stay here again. Staff was unresponsive to my needs. First room had no heat, second and third rooms had no working internet connection. Restaurant staff was rude. Nighttime...

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1 min from the airport and 10mins from – Posted Dec 13, 2006
   
         
Excellent

1 min from the airport and 10mins from fisherman's wharf!Pay per view movie previews ended being a billed movie on your bill You look at a pay per view movie previews and before you know it they are charging the full feature to your room. Other than ...

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