Best Western Grandvillage Inn Motel - Page 1

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Best Western Grandvillage Inn
Okay 5.0/10 12 reviews
3425 Fairlane Ave, Grandville, MI 49418
Hotel Class: 2 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
81 rooms, 2 floors , Built 20 years ago (1988), Renovated 4 years ago (2004)
Check In: 03:00PM, Check Out: 11:00AM
 
Amenities
In-room wireless internet, ATM/Bank, A/V equipment rental, Non-smoking room, High-speed internet (free), Wireless internet (free), Complimentary coffee, Cable or satellite TV, Fax (for guests), In-room high-speed internet, Laundry/Dry cleaning services, Laundry room, Air-conditioned, Photocopier service, Room service, Smoke alarms, Parking (free), Common areas wheelchair accessible, Meal plans available, Complimentary newspaper 
Room Amenities
In-room wireless internet, Non-smoking room, Cable or satellite TV, In-room high-speed internet, Air-conditioned 
Activities
Fitness center, Game room, Hot tub, Pool (outdoor), Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $99.54 per night  
Official Phone Number
616-532-3222, 800-237-8737 
Official Website
Best Western Grandvillage Inn  

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1.0/10
Stay Away
member icon Beds are poor, 2 days lost hot water
Posted Sep 29, 08 by marshtraveler, 1 reviews 
with a budget, traveling for leisure

The matress condition was lumpy, are entire family had sore backs the two days we stayed at this hotel. We also lost hot water both days. Staff service was minimal at best. I would not stay at this hotel again.

3.0/10
Poor
member icon Terribly Disappointed
Posted Jan 13, 08 by jillandfamily, 1 reviews 
28 year old female with a moderate budget, traveling for leisure

My family chose to stay at this location because it was in-between relatives homes. We had to ask the staff for everything: use of the pool, password for internet access, etc. Also, I booked the hotel based on amenities and was sorry to find out that this hotel has unusual policies regarding their pool. They issue bracelets to the number of people registered to your room and monitor the pool area to be sure only those with bracelets are there. Notice: I did not only specify the pool. Visitors are not allowed in the common area near the pool, not just the pool. I was not notified of this at check-in nor on their website. Sadly, our pizza-by-the-pool tradition was broken because my two sisters were not allowed to have dinner by the pool with us and watch my kids swim, let alone join them for a swim.

Because of this regulation, other adults were giving their bracelets to visiting children, causing a pool full of children with no adult supervision. Older children were pushing, splashing and using foul language and the hotel staff did nothing to stop the behavior. They were only there to monitor the bracelets. Please keep in mind, my stay was in January and the hotel was nowhere near full occupancy - whereas the bracelet rule might be better understood and accepted during the busier months.

I will continue to stay in hotels when visiting family in the GR area - probably 4-6x/year, but will choose to pay the extra $ for a motel with amenities that allow you to use them and enjoy them.

6.0/10
Good
member icon Hotel Review - Posted Aug 06, 06
64 year old male with a moderate budget, traveling for leisure

The location was excellent for us. The comfort and service are excellent. We are always treated very well. All this is why we keep going back.

This hotel made me feel respected: We felt appreciated just by the way we were treated by everyone.

I am very likely to return to the Best Western Grandvillage Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
5.0/10
Okay
member icon Hotel Review - Posted Jul 22, 06
50 year old male with a moderate budget, traveling for leisure

In the transitional season, the boiler was not running. I had to request several times to get a space heater.

I am very likely to return to the Best Western Grandvillage Inn.
I might recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
member icon Hotel Review - Posted Jul 05, 06
42 year old male with a moderate budget, traveling for leisure

I like the very friendly check in staff, nicely appointed rooms, and the restaurant nearby. I always feel welcome here.

This hotel made me feel content: The staff here is consistently polite and welcoming.

I am very likely to return to the Best Western Grandvillage Inn.
I would definitely recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
More Reviews: 1 2 Next
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