Best Western Gateway Inn and Suites Hotel

My son and I flew in from Charlotte, NC to see a specialist at the Aurora Medical Center. My son is very ill and over the phone I requested a early check-in, which they noted in my reservations.

We arrived at the hotel around 1:15 and our room was ready and waiting for us. The desk clerk was very pleasant. The hotel rates were very reasonable and we got a medical discount. It was nice to have a hot tub and pool. The cookies in the evening were delicious and the breakfast had a nice assortment. The only problem we had was we did not have a car and since my son is disabled he was unable to walk great distances to a restaurant and there were none real close by.

I would highly recommend this hotel. The mattress was very, very comfortable.

I have been staying at the Gateway Inn for five years now and the staff is excellent. They will do anything they can to make your stay perfect. We take a block of rooms there every year when we are in for the National Western. We might make a mess in the halls, but they are happy to make our stay perfect. Thanks for the great stay!

We stay at Best Western hotels whenever we can because they are always clean and friendly.

The location was central to the places we visited. However, the food in the dining room left much to be desired.

This hotel made me feel secure: I saw personnel walking the grounds. The keys and double locks on the doors helped.