Where do i start. First of all, within minutes of entering the hotel room, our socks were black because the floors were filthy. The drying machine ruined several articles of our clothing, but they refused to pay, saying it was due to overloading it, although the manager confessed that it had ruined some of her clothing, yet there was no sign warning of this. The receipts they give you are jumbled and basically impossible to read, which makes it tough for people who need them for their expenses. We called for a wake up call 6 different times, and each time it didn't ring until 12 hours later than it should. The manager was completely unprofessional and insulting. If you can, stay at the Hampton inn right next door, which is really comfortable, or the comfort inn right down the street. AVOID THIS HOTEL IF YOU WANT PROFESSIONAL SERVICE AND CLEANLINESS.