Best Western Executive Hotel West Haven

Very Clean,But Dated 80'sALL OVER AGAIN,BAR get's a 10+Restaurant was so accomadating,GREAT VALUE. THE MILLERS

Upon check-in, our bill had to be adjusted for an incorrect billing as compared to our quoted on-line reservation rate. Next, the non-smoking room reeked of cigarette smoke, with burn marks on the sink. The tub did not drain after a shower. The mattress was dirty. At the continental breakfast, the only creamer for our coffee was a container of dried Cremora. I would definitely not stay here again or recommend this hotel.

This hotel was efficient and comfortable. The staff was competent. The building was old and in need of updating, and I cannot say that I felt a hundred percent safe, but our stay suited our purpose.

This hotel made me feel comfortable: The room was more spacious than I expected and the beds were surprisingly more comfortable than I expected.

What I liked about the hotel was that they are always friendly, give great advice on tourist locations, and are knowledgeable of outdoor eateries. The service is excellent.

All of the staff here made me feel welcome. I arrived late on a winter night and they had already turned the heat on in the room for me. Everyone was very accommodating for all of my requests.

Swimming in the indoor pool while it was snowing out was fun. The room was recently redecorated and was as good or better than newer hotels I've stayed in recently.

The cafe is so-so, but if you don't want to go out it is OK. There are lots of good restaurants close by.