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Best Western Dunkirk & Fredonia Inn

2 Stars
 
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3912 Vineyard Drive   [edit info]
Dunkirk, NY 14048-3522, United States +1 716 366 7100 book.bestwestern.com - see rates
Check-in time: 3:00p    Check-out time: 12:00p
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Welcome to Best Western Dunkirk & Fredonia Inn! Select this great Best Western hotel in Dunkirk Fredonia and enjoy a host of convenient... more »
 
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average guest rating 2.6 out of 5

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Runied our Trip. – Posted Jan 09, 2009
   
         
Horrible

Lesson in hotels 101, read the reviews first. Bad customer service, overbilling and no help from Best Western Corporate. Watch your receipts! Mangement is just horiable, and mean.

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Skip – Posted Aug 15, 2008
   
         
Horrible

Wish I read the comments below before I went. Bad, Bad, Bad, customer service. Sally Smith the GM never returns calls, or can be found, but you can hear a woman in the background wisper "I'm not here" Watch you billing charges. .. Everything to do...

read full hotel review on Yahoo! Travel

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Skip this one, drive on by.... fast. – Posted Aug 15, 2008
by Emmittonthego  (1 reviews)
   
         
Horrible
50 year old male with a luxury budget, traveling for leisure

Wish I read the comments below before I went. Bad, Bad, Bad, customer service. Sally Smith the GM never returns calls, or can be found, but you can hear a woman in the background wisper "I'm not here" Watch you billing charges. .. Everything to do w

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Hotel Review – – Posted Apr 29, 2007
   
         
Good
36 year old female with a moderate budget, traveling for leisure

I am very likely to return to the Best Western Dunkirk & Fredonia Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Charged when I shouldn't have been – Posted Jan 06, 2007
by jmahinis  (1 reviews)
   
         
Horrible
45 year old male with a luxury budget, traveling for business

Unfortunately, I chose this establishment for two colleagues scheduled to conduct business in the Dunkirk-Fredonia area. The hotel's clerk stated that a credit card was required in order for me to be able to reserve a room for my associates. I made it abundantly clear to her that, under no circumstances, were expenses of any kind, for any reason, to be posted to the my credit card, without my being notified. She assured me that nothing of the sort would take place and that the credit card was merely required in order to reserve the room. As fate would have it, the business trip was canceled, and the card was charged in the amount of $197.80. This is precisely what I was told would not happen. I asked to speak with the owner, Mr. Patel, and he has not returned my calls. The hotel's manager, provided a very feeble, canned explanation as to why I was charged a "cancellation fee." I have less objection to the fee than to being lied to. Be careful of this particular establishment.

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Hotel Review – – Posted May 04, 2006
   
         
Okay
by a traveler from Woodstock, VA
49 year old male with a luxury budget, traveling for leisure

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Hotel Review – – Posted May 17, 2006
   
         
Okay
by a traveler from Farmington, MO
32 year old male with a luxury budget, traveling for business

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Hotel Review – – Posted Feb 21, 2006
   
         
Okay
by a traveler from Columbia, SC
72 year old male with a luxury budget, traveling for leisure

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Hotel Review – – Posted Nov 28, 2005
   
         
Okay
76 year old male with a luxury budget, traveling for leisure

Everything was fine; there were no problems and I will use this facility again.

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Hotel Review – – Posted May 06, 2005
   
         
Good
by a traveler from Hopkinsville, KY
44 year old male with a luxury budget, traveling for leisure

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