Best Western Delaware Inn Hotel - Page 1

Me and my girlfriend stayed at this hotel during the summer of 2007 and we became a night time snack for bedbugs. We were bitten all over our bodies by these bugs. This hotel is disgusting. Stay anywhere but here, trust me, paying more is worth it!

This was the worst hotel experience ever. The hotel has bedbugs. I will never return to this place.

Our family reserved two non-smoking rooms, literally to sleep in from about midnight to 6AM. We never even sampled the breakfast. Our only request was a non-smoking room which I guess, they technically complied with, as none of us smoked and as such, there was no-smoking in the room. The room however, reeked of smoke as did our clothing after our brief stay. Our room even came with clean ash trays. The room was clearly available to anyone, smoker or non-smoker, who wanted it. It was too late and we were too tired to complain. Just dealt with it and moved on the next morning. We would not use them again.

Everything was fine. I expected friendly service, a clean room, sufficient towels, a complimentary breakfast and I got what I expected.

We've stayed at this Best Western about twice a year for many years. This time my wife and I felt the room was getting seedier. The staff was very good, polite, and helpful.

This hotel made me feel respected: The front desk person went out of her way to get me directions to a location my wife and I wanted to visit. They made our stay very nice.