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Best Western Crossroads Inn

2 Stars
 
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440 Parkway   [edit info]
Gatlinburg, TN 37738-3008, United States +1 865 436 5661 book.bestwestern.com - see rates
Check-in time: 2:00p    Check-out time: 11:00a
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Only one mile from the Great Smoky Mountains National Park, the Best Western Crossroads Inn is situated in a convenient location, just a... more »
 
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average guest rating 3.1 out of 5

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Sort by:   newest   best   worst 1-10 of 76 reviews

HORRIBLE!!!!! – Posted Oct 13, 2008
   
         
Horrible

Was suppose to stay in a cabin and when we got to Gatlinburg, was bumped to this best western. The beds and pillows were very uncomfortable. The cable didnt work. the bedspread was basically a piece of cotton that matted up. No water pressure in the ...

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great location we would go back – Posted Aug 28, 2008
   
         
Okay

We stayed at hotel in April the room was nice we had a separate living room it was clean and bed was comfortable we used our own pillows. They were doing construction on hotel our car got saw dust all over it and we had to get it washed we should...

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This hotel looks really nice. The – Posted Jun 11, 2008
   
         
Good

This hotel looks really nice. The stuffy, musty smell has to go. It smells like a smoker has been in the nonsmoking rooms or there has been water damage resulting in mildew. The bed was comfortable.

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Hotel Review – – Posted Apr 08, 2007
   
         
Okay
71 year old female with a moderate budget, traveling for leisure

The hotel was centrally located. Otherwise it was just an ok motel.

I am very likely to return to the Best Western Crossroads Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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Great Nights Sleep – Posted Aug 27, 2007
 
         
Excellent

We got to Gatlinburg about 2pm, checked into the hotel We asked for a non smoking room and were exceptionally pleased with our room (Rm 107). We had 2 queen beds-- both pillowtop beds!!! The room was very clean. We came up to Gatlinburg with...

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Not suitable at – Posted May 03, 2007
   
         
Mediocre
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Hotel Review – – Posted Nov 20, 2006
   
         
Mediocre
61 year old female with a luxury budget, traveling for leisure

It was satisfactory, located out of the heavy traffic and quiet.

I am somewhat likely to return to the Best Western Crossroads Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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would stay again – Posted Apr 08, 2007
   
         
Good

great location, very clean, great staff.

hotel is dated looks like from the 70's but i care more about how clean it was.

dislike no control over druken guest's running around at...

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from the minute I walked in till the – Posted Mar 12, 2007
 
         
Excellent

from the minute I walked in till the minute I walked out I was amazed at the top notch 5 star service I received.

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What a Surprise! – Posted Feb 27, 2007
   
         
Good

We had booked this hotel because we had 2 families staying together. We couldn't believe the size of the room and how comfortable is was. Plus the price was so cheap that when I saw the room I couldn't believe our luck. We are going back...

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