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Best Western CottonTree Inn

3 Stars
 
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2230 N University Pkwy   [edit info]
Provo, UT 84604-1509, United States +1 801 373 7044 book.bestwestern.com - see rates
Check-in time: 2:00p    Check-out time: 12:00p
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Stay at this Provo, Utah hotel offering convenient access to Brigham Young University, Utah Valley University and the Sundance Ski Resort... more »
 
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average guest rating 3.6 out of 5

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Birthday sleepover for 12 year old and – Posted Nov 11, 2008
   
         
Excellent

Birthday sleepover for 12 year old and 9 friends. Very accommodating hotel staff. Very good. I let them know we were having a birthday sleepover with 10 girls. I asked them to put us somewhere away from others. They put us next to the pool and away...

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There was no hot water-only lukewarm. I – Posted Sep 17, 2008
   
         
Mediocre

There was no hot water-only lukewarm. I complained and received no apology and the problem was never fixed. Mediocre at best. No hot water and the carpet were stained. Staff was not apologetic or accommodating regarding the lack of hot water. Good...

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Location.The spa didn't work and they – Posted Sep 16, 2008
   
         
Good

Location.The spa didn't work and they made little effort to get it fixed. Great location and very clean. Breakfast was great.

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Good staff, nice breakfast, clean all – Posted Sep 14, 2008
 
         
Excellent

Good staff, nice breakfast, clean all over areas.Shorted us on towels, coffee. Generally speaking we enjoyed our stay at Best Western. Front desk was very helpful in delivering our coffee and towels that were left out. Guys and gals at front desk...

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Clean and comfortable and excellent for – Posted Sep 08, 2008
 
         
Excellent

Clean and comfortable and excellent for the price.It was set back out of the way which made it hard to find. The room was very clean, the beds comfortable. The shower was roomy with nice water flow. Sounds funny but the toilet was not standard size...

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We only had to stay one night.An – Posted Sep 06, 2008
   
         
Mediocre

We only had to stay one night.An overall annoying experience. Noisy maids in hallway, very basic room, no elevator, poor parking. Old fashioned noisy air conditioner kept us awake all night. Windows would not open. If you want a good nights sleep...

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It was clean.The bed was not – Posted Sep 06, 2008
   
         
Okay

It was clean.The bed was not comfortable. It was a fine hotel, but does not compare to the Downtown Provo Marriott. The beds were not as comfortable and the quality of furnishings not as good. Just not as high star quality as the Marriott.

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Clean, updated and very comfortable. – Posted Sep 04, 2008
 
         
Excellent

Clean, updated and very comfortable. Lots of great amenities.Nothing, it was great. This hotel was very nice. Updated bathroom that was clean and comfortable. Very nice hotel for the rating that it had. Good enjoyable breakfast and two options for...

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Loved the room and the beds were – Posted Sep 03, 2008
 
         
Excellent

Loved the room and the beds were comfortable. The staff was very nice and helpful. I left my pillow in the room and didn't call until 2 days. Later they found it. They offered to send it but I had my daughter pick it up. The breakfast they offered...

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The employees were excellent.The – Posted Sep 03, 2008
   
         
Excellent

The employees were excellent.The carpets could use a extra good cleaning. I would use this hotel again. The breakfast was very nice and the location to the mall, dining, theaters, and BYU (Brigham Young University) was great.

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