Best Western Convention Center Hotel

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Best Western Convention Center Hotel
Okay 5.7/10 22 reviews
522 West 38th St, New York, NY 10018 (at 10th St)
Hotel Class: 2 Stars
Call now to book: 866-898-7540 from Hotels.com

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Official Contact Information & Amenities

Information
92 rooms, 11 floors, Built 6 years ago (2002), Check In: 3:00 PM, Check Out: 12:00 PM 
Amenities
Wireless Internet ($), Fitness room, Pets allowed 
Room Amenities
Air conditioning, Free wireless Internet, Cable TV 
Neighborhood
Chelsea 
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $170 per night 
Call now to book this hotel
866-898-7540 from Hotels.com
Official Phone Number
(212) 405-1700 
Official Website
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22 Unbiased Traveler Reviews

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8.0/10
Excellent
member icon great base for a city break
Posted Apr 7, 08 by Yorkypud, 1 reviews 
45 year old man with a economy budget, traveling for leisure

A very clean hotel (sheets and towels etc. changed each day) well organised and in an excellent location being just 5 minutes walk from Times Square. The room was very clean and tidy, maybe just a little small by American standards but was plenty big enough for these 2 Brits.

Typical chain hotel breakfast with everything being serve yourself and throw away when youve done but it was OK.

Please don't be put off by the location - it looks a little rough round the edges but we saw no sign of any trouble or danger and came and went at all kinds of hours without incident.

3.0/10
Poor
member icon Stay somewhere else
Posted Dec 16, 07 by GirloftheSun, 1 reviews 
30 year old woman with a moderate budget, traveling for leisure

The hotel is decent for the most part. You get what you pay for.

The service was poor and understandably so as we learned the employees were on strike and they had replacements working. When we arrived we were hounded by picketers, sleeping in tents, yelling at us for choosing the hotel (we had no idea they were striking at the time of booking). It was horrible.

When we asked the front desk for a taxi back to the airport they quoted $65. When we asked someone else they said $45. I felt they were trying to make an extra buck. I've stayed in cheap hotels and had decent service but I've never experienced anything like this. It was enough to ruin a trip and I would never stay here again.

Pay the extra $ and stay somewhere else is my recommendation.

I am not likely to return to the Best Western Convention Center Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
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Location
4.6/10
Mediocre
Hotel Review - Posted Jun 20, 07
23 year old man with a economy budget, traveling for leisure

I am somewhat likely to return to the Best Western Convention Center Hotel.
I might recommend it to friends.
PoorExcellent
Overall value for price
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Quality of bed, furniture
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Condition of TV & lights
3.3/10
Poor
Hotel Review - Posted Apr 5, 07
52 year old man with a moderate budget, traveling for business

I am not likely to return to the Best Western Convention Center Hotel.
I would not recommend it to friends.
PoorExcellent
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights
7.0/10
Great
member icon 4 star comfort and hospitality
Posted Mar 29, 07 by Travelingdownthelain, 1 reviews 
49 year old woman with a moderate budget, traveling for business

This hotel may not have a pool, or large rooms, but everything is in beautiful condition and working order.

It is incredibly close to the Jacobs Jarvits Convention Center. The staff of the hotel was very attentive and pleasant that we could not believe we were staying in NYC, we had to pinch ourselves!

Good food, and even inexpensive food was nearby. Our stay far exceeded our expectations. This hotel was like a home away from home, and when attending a trade show, often one has many extra requirements, and the hotel staff was extremely helpful to us. We did not expect to, but we really enjoyed our stay here, and I would recommend this hotel to anyone who is coming to attend a convention or trade show, just be sure if you use a GPS to enter Manhattan, and not NYC!

More Reviews: 12 Next

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