Best Western Convention Center Hotel

A very clean hotel (sheets and towels etc. changed each day) well organised and in an excellent location being just 5 minutes walk from Times Square. The room was very clean and tidy, maybe just a little small by American standards but was plenty big enough for these 2 Brits.

Typical chain hotel breakfast with everything being serve yourself and throw away when youve done but it was OK.

Please don't be put off by the location - it looks a little rough round the edges but we saw no sign of any trouble or danger and came and went at all kinds of hours without incident.

The hotel is decent for the most part. You get what you pay for.

The service was poor and understandably so as we learned the employees were on strike and they had replacements working. When we arrived we were hounded by picketers, sleeping in tents, yelling at us for choosing the hotel (we had no idea they were striking at the time of booking). It was horrible.

When we asked the front desk for a taxi back to the airport they quoted $65. When we asked someone else they said $45. I felt they were trying to make an extra buck. I've stayed in cheap hotels and had decent service but I've never experienced anything like this. It was enough to ruin a trip and I would never stay here again.

Pay the extra $ and stay somewhere else is my recommendation.

This hotel may not have a pool, or large rooms, but everything is in beautiful condition and working order.

It is incredibly close to the Jacobs Jarvits Convention Center. The staff of the hotel was very attentive and pleasant that we could not believe we were staying in NYC, we had to pinch ourselves!

Good food, and even inexpensive food was nearby. Our stay far exceeded our expectations. This hotel was like a home away from home, and when attending a trade show, often one has many extra requirements, and the hotel staff was extremely helpful to us. We did not expect to, but we really enjoyed our stay here, and I would recommend this hotel to anyone who is coming to attend a convention or trade show, just be sure if you use a GPS to enter Manhattan, and not NYC!