Discover the Best Western Convention Center Hotel, located just ? block from the Jacob Javits Convention Center and only 4? blocks from... more »
Discover the Best Western Convention Center Hotel, located just ? block from the Jacob Javits Convention Center and only 4? blocks from Times Square. Whether you are traveling on business or pleasure, come enjoy the charm of New York City. We are minutes away or even walking distance to many attractions including Intrepid Sea-Air-Space Museum, the Empire State Building, Rockefeller Center, Radio City Music Hall, Central Park, the Statue of Liberty, 5th Avenue shopping and many of the wonderful restaurants New York City has to offer.
Official Hotel Information
***100% Non-Smoking*** Discover this New York City hotel which is 100% non-smoking and just minutes away from attractions such as Times Square, Madison Square Garden and the Empire State Building. Situated just a half block from New York City's Jacob Javits Convention Center, the Best Western Convention Center Hotel is the perfect place to stay whether traveling for business or pleasure. The friendly, multilingual staff at this New York hotel is ready to ensure an enjoyable and memorable stay in "the Big Apple". Hotel guests will be able to walk to a variety of shops and restaurants that make New York City famous. The Best Western Convention Center Hotel offers 83 well-appointed, non smoking guest rooms, each featuring cable satellite television and high-speed Internet access. Hotel amenities include a complimentary continental breakfast and business services. The hotel staff will gladly book guests for city tours to highlight some of New York's most famous attractions. Guests staying at the Best Western Convention Center Hotel will be less than a mile from some of New York City's finest attractions including the Intrepid Sea-Air-Space Museum, Penn Station, Times Square and the Empire State Building. Spend an evening on the town taking in a Broadway show at one of the many nearby theatres. Other nearby attractions include Radio City Music Hall, Rockefeller Center, St, Patrick's Cathedral and Chelsea Piers Sports. Make a reservation today and save at the Best Western Convention Center Hotel!
bestwestern.com
Location. The Best Western Convention Center Hotel is located in New York, N. Y. , One-half block from the Jacob K. Javits Convention Center, One-and-one-half blocks from Hudson River Park, Less than four blocks from the Garment District, . Hotel Features. Complimentary continental breakfasts, Complimentary wireless Internet access in public areas, Variety of ethnic restaurants located nearby, . Guestrooms. Complimentary in-room safes, Coffeemakers, , Smoke-free. The following fees and deposits are charged by the property at either check-in or check-out. Parking: $33 per day, The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. The Best Western Convention Center Hotel is a nonsmoking property. Guests must be at least 18 to check in to this hotel. There are no room charges for children 11 and younger when sharing a room with their parents or guardians. Changes in room type are subject to availability and my incur additional charges.
ReserveTravel
Location decent, staff some what is
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Posted Aug 15, 2008
Horrible
Location decent, staff some what is helpful.Found bug in room, staff sprayed, felt we should have been moved, breakfast rude no place to sit.“Very small room, two twin beds shoved together so tightly, could barely get covers un-tucked. One elevator, ...
Very clean and classy-looking room,
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Posted Aug 12, 2008
Excellent
Very clean and classy-looking room, friendly staff let us pick our floor!Some travelers may not be comfortable with slightly out-of-the-way location in hell's kitchen area.“This hotel definitely exceeded our expectations based on the star level at...
Free continental breakfast.Had trouble
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Posted Aug 11, 2008
Mediocre
Free continental breakfast.Had trouble accessing the free wireless - the lobby staff was not helpful at all; parking outside to offload bags was atrocious.“Hotel was fine for a short, overnight stay - within walking distance of some sites and close...
One very helpful, friendly, knowledgeable fellow who was either the porter or the concierge, or both!Insufficient seating for the breakfast offered by the hotel.“The hotel was fine, smaller rooms than one would expect at a best Western. I would...
Good breakfast.It's okay for 2 star.
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Posted Aug 07, 2008
Good
Good breakfast.It's okay for 2 star. The building is unattractive.“The bed is very comfortable, however the hotel is not very appealing, from outside and inside. Location is quite near to times square, approx 10-15min walk. It's not a "happening"...
58 year old female with a luxury budget, traveling for leisure
My husband was going to take a shower before retiring for the evening. There was no rubber bath mat nor was there a towel type mat in the bathroom. A set of towels for each of us was provided, with no extra towel. He looked at the bottom of the tub, and there were faint gray ovals on the bottom of the tub. He assumed that this meant that it was a non-slip surface by looking at it, especially since no mat was provided. He turned on the water, and then started to get into the shower. His foot slipped out from under him and he fell heavily to the floor, taking the shower curtain and its rings with him. He fell with such force that the mirror fell from the wall above the sink, broke against the edge of the sink, and then landed on top of him. (The mirror was attached to the wall with only two small flat clips.) Small pieces of the mirror cut his chest, legs, hands, and near his ear. These were all small cuts, nothing major, and I always pack band-aids just to be on the safe side. Luckily he was not badly hurt, especially when you are talking about a 61 year old man falling in the manner that he did.
I called the front desk and told them what had happened. A gentleman came up and tried to clean up the shards from the mirror, but there were small pieces that he was unable to get up with the broom. I called the front desk while he was in the room and asked if we could move to another room since the bathroom floor wasn’t safe to walk on without shoes, but I was told that no other room was available that evening. The man who came to help us got us a new shower curtain and brought up some ceiling tiles to put on the floor along with some extra towels. He couldn’t find any shower curtain rings, so he brought me some pieces of string for me to use to put the shower curtain up. I had cleaned up the blood with the wash cloth and he told me to just put that in the trash can, which I did.
The next morning I went down to the front desk and asked to speak to the manager. I was told that he would not be in until Monday morning. Our phone number was taken down and I was given a card with the hotel information on it. I asked the man at the desk to please let housekeeping know that the floor really needed to be carefully mopped since there were still tiny pieces of mirror on the floor. This was done. No new shower curtain rings were put up; the mirror was not replaced. We were given a towel type bath mat.
On Sunday morning we went to the front desk to check out and were told that a $130 charge for the mirror and a $10 charge for the curtain rings were added to our bill since we broke them. Once again I went through the entire account, and the young woman then removed the charges, but we were told that they might be put back on our bill on Monday. I reiterated that we wanted the manager to call us. Our daughter noticed that the notes that were sitting on the front desk had highlighted the statement that we broke the mirror, not that there was a fall and the mirror fell off the wall and broke on top of my husband..
This entire ordeal has left us extremely disappointed with Best Western Hotels. To begin with, this event never should have occurred. You either provide your guests with a bath mat of some sort, or your tubs have non-slip surfaces. You should also mount your mirrors with a stronger type of anchoring system than what was used. If and when an unfortunate event like this does occur, you do not bill your guests for damages that occurred through no fault of their own. We were upset that this happened to him to begin with, and billing us for the mirror and shower curtain rings made matters a hundred times worse. All that my husband wanted to do was take a shower safely. That certainly is not too much to ask of a hotel.
The manager never called us. He told Best Western to say that he was sorry. He did not put the charges back on the bill. He did not give us any adjustment on the bill.
Peaceful rest in the middle of new York
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Posted Aug 06, 2008
Excellent
Peaceful rest in the middle of new York city on a Saturday night.Location was weird at first, but overall pleased once inside.“Overall, I was very pleased. From the outside the building I was a bit apprehensive at first. But once I entered, the...
Clean and the staff was helpful.Room
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Posted Aug 04, 2008
Good
Clean and the staff was helpful.Room was way too small.“Though clean and friendly, the rooms were very small and quite cramped and not the level I asked. Therefore I will be recommending not...
Inexpensive and fairly nice rooms.First
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Posted Aug 01, 2008
Okay
Inexpensive and fairly nice rooms.First room had dirty linens, scary neighborhood.“This hotel is a bargain in Mid town, but is located near a strip club and travelers may feel unsafe walking at night...
The king size bed was actually 2 twins
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Posted Jul 31, 2008
Excellent
The king size bed was actually 2 twins.They start to clean up after breakfast before 10am.“Although it is a bit removed from where we would've liked to stay, the room was very clean and nice, the staff was friendly and we got an excellent night of...
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