Best Western Cleveland Inn and Suites - Page 1

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Stay Away 1.0/10 1 review
708 Highway 59 S, Cleveland, TX 77328
Hotel Class: 2 Stars
On this page: Info & Amenities

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Official Contact Information & Amenities

Information
49 rooms, 3 floors
Check In: 02:00PM, Check Out: 11:00AM
 
Amenities
Photocopier service, Kitchenette, Non-smoking room, Business center, Common areas wheelchair accessible, Complimentary coffee, Iron, Cable or satellite TV, Crib/rollaway bed, Fax (for guests), In-room high-speed internet, Refrigerator, Laundry/Dry cleaning services, Laundry room, Multi-lingual staff, Air-conditioned, Microwave 
Room Amenities
Kitchenette, Non-smoking room, Iron, Cable or satellite TV, In-room high-speed internet, Refrigerator, Air-conditioned, Microwave 
Activities
Fitness center, Pool (indoor)
Type of Property
Hotel 
Recently Reported Price
Prices generally start at $97.97 per night  
Official Phone Number
281-659-2700, (800) WESTERN 
Official Website
Best Western Cleveland Inn & Suites  
Also Known As
Best Western Cleveland Inn & Suites 

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1.0/10
Stay Away
member icon "Minimum" Western Airport Inn & Suites
Posted Feb 20, 08 by TravelerBob25698, 1 reviews 
27 year old female with a economy budget, traveling for business

Being my first time at any Best Western, I was interested in seeing the quality of the service and rooms. I am a seasoned international tourist and never have I stayed in such a bad example of a hotel as this one. The customer service was just "acceptable" but the rooms were the most unhygienic as simply possible. When we arrived, we entered our room to find hair in the tub, used bath soap, a slight smell of smoke in the non-smoking room and unkempt bed. Since we did not enter the room until late, we decided to wait until the next day for the maid to correct all these issues. As we were entering our room the next day, the maid was leaving and nothing was touched. There was a slight smell of bleach in the bathroom however hairs and dirty soap was left in there. In addition, the duvet was just thrown over the bed and nothing had been changed. The only good thing about the entire stay at this hotel was the free breakfast - waffles, bagels and spoiled fruit.

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