Best Western China Lake Inn Hotel - Page 1

We were in town for a funeral and the front desk clerk went out of her way to make our visit very enjoy able. Her name was Penny, Like pennys from heaven.

LOL. When people are going thru bad times, It's nice to know there are some nice people still out there. I'm also in the motel business and I would hire her on the spot. The hotel was very nice, The spa area was great, It looks like the owner has spent alot of money in upgrades. How nice. The rugs needed some help. But the clerk explained how they were new but it just wasn't able to stand up the daily wear. And soon would be replaced. New mattress all the way around. Very good night sleep. seems like you have a good thing going.

I'd think about a raise if not a promotion should be in Penny furture. Thank you, For having a caring staff.

The hotel rented their outdoor pool area to a party on a Saturday night.

Noise was terrible, went on to 1:00 AM. Management didn't seem to think

there was a problem. Oh, boy, there is a problem: them.

We normally stay at Hilton or Hyatt but Best Western was the best available in Ridgecrest.