Best Western Center City Hotel Hotel - Page 1

We were a group of twenty eight from Ireland eight of them were Irish dancers all children, 1. There was no hot water for the first two mornings. 2. The reception staff were not helpful to us ref shopping, restaurants, etc , 3.the bar was closed when the bar staff felt they wanted to (the times on the door said 2am yet it was 1 when we were put out to the lobby and then told to move from there, they constantly ran out of beer.4 on our fifth night we were woken to a fire alarm at 2.30am when we all gathered in the lobby there was no directions from staff the doors were locked the receptionist was taking a booking we had a lot of frightened children and adults not been helped by staff, there is a lot more.

It's not fancy, it's not luxurious, it's not fabulous, but its really nice! I stay here every time I travel to Philly which is several times a year. It's a kind of old hotel. The rooms have always been clean. The color scheme is not eye-appealing, but it will do. They have a nice grill/bar and restaurant. I have been staying here when in town for about 3 years now. I can not offer a single complaint. The only "annoyance" is that the air conditioner / heater is rather loud. But, it does the job! Staff checks me in early when I arrive. There is usually a cab at the driveway. Its not far from Philly International Airport. If you are on an economical trip to Philly without fanfares, but you want to stay in a clean, convenient, decent hotel, I highly recommend this hotel.

The bartender was very nice.

The staff and the location are great. I like the free parking and the fact that my car is not in a garage so it is really accessible to me all the time.

This hotel made me feel welcome: The staff greeted me. We arrived early and they located an available room so we could check in early.

Would not recommend. I have stayed at many hotels and this was by far one of the worst. If I had a dog I would not let him stay here. The carpets looked like they had never been cleaned. The staff wasn't exactly rude, but they seemed like they could care less about their customers. The room was freezing despite my efforts to adjust the thermostat and I had to unplug the phone because I received a few crank calls. Oh, I almost forgot, the second day I stayed here the water was brown. If I had not been desperate for lodging I would not have stayed here.