We rented the hotel ballroom for an event in January 2008. This was the worst idea we have ever had. The hotel staff was unprofessional, rude and refused to provide any service. Although previous arrangements were made, they did not keep their word on anything. Refusing to provide silverware, the paid for liquor etc was experienced. Even after voicing our concern to management, they made no attempt to compensating us for the horrible service. I would not recommend that anyone book this hotel for events. I have also read many reviews regarding staying at the hotel as well and believe me, they are not good at all. Stay away!