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Best Western Capistrano Inn

2 Stars
 
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27174 Ortega Highway   [edit info]
San Juan Capistrano, CA 92675-2702, United States +1 949 493 5661 book.bestwestern.com - see rates
Check-in time: 3:30p    Check-out time: 11:30a
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This San Juan Capistrano, California hotel is newly remodeled and located halfway between San Diego and Los Angeles near the historic... more »
 
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average guest rating 3.2 out of 5

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Sort by:   newest   best   worst 11-20 of 53 reviews

Not worth the money – Posted Dec 29, 2007
   
         
Horrible

Place was not clean. Booked through cheaptickets for a deluxe, when we arrived, we were shown a regular room as there was no hot water in the part of the building where the delux room was located. There were cigarette holes in the blanket and the...

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Good location, bad service – Posted Dec 26, 2007
   
         
Horrible

First the good:

The price was reasonable, the room was big and clean. The location is great (5 minute walk to downtown).

The VERY bad:

For all three days that we stayed there, the hotel rec center was rented out for (3...

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Hotel Review – – Posted Apr 08, 2007
   
         
Excellent
55 year old female with a moderate budget, traveling for leisure

The hotel had excellent service and clean rooms. The location was beautiful, with convenient access to the freeway. This hotel is the best in the west.

The location was very important, being close to attractions. The beauty of the area was awe inspiring. The staff was knowledgeable, friendly and detail oriented.

I am very likely to return to the Best Western Capistrano Inn.
I would definitely recommend it to friends.
HorribleExcellent
12345
Overall value for price
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It was very quiet and comfortable.I – Posted Aug 24, 2007
 
         
Excellent

It was very quiet and comfortable.I left early and the continental breakfast was not yet set up. I was very satisfied with the quality and comfort of this hotel. Will definitely stay here again.

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Hotel Review – – Posted Feb 28, 2007
   
         
Okay
71 year old female with a moderate budget, traveling for leisure

I was very pleasantly surprised by this hotel as most other Best Westerns I have stayed in have been rather mediocre. This one had very comfortable, clean rooms and the landscaping was very nice. I would not hesitate to book this hotel again if I were going to be in this area.

I felt good because the room was large and clean. The hotel had a very nice setting so I felt secure.

I am somewhat likely to return to the Best Western Capistrano Inn.
I might recommend it to friends.
HorribleExcellent
12345
Overall value for price
Check-in process
Quality of service
Quality of bed, furniture
Room cleanliness
Condition of TV & lights

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I liked the setup and the pool location. – Posted Aug 20, 2007
   
         
Okay

I liked the setup and the pool location.It wasn't closer to the beach. The hotel was great. However, I thought it was overpriced.

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Close to freeway.Far from San Clemente. – Posted Aug 14, 2007
   
         
Good

Close to freeway.Far from San Clemente. Decent hotel, friendly staff. Close to mission.

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Close to major highway.Difficult – Posted Aug 02, 2007
   
         
Okay

Close to major highway.Difficult getting in and out of hotel grounds. Had problems with door key, bathroom toilet flushing and electric failures.

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Everything was perfect. The staff was – Posted Jul 23, 2007
 
         
Excellent

Everything was perfect. The staff was very friendly and helpful.I cant say anything wrong. Perfect location, easy to find, and excellent service.

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Convenient to freeway.Dark and cramped. – Posted Jul 05, 2007
   
         
Okay

Convenient to freeway.Dark and cramped. The bathroom was too small. Felt dreary and oppressive.

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