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Best Western Capistrano Inn

2 Stars
 
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27174 Ortega Highway   [edit info]
San Juan Capistrano, CA 92675-2702, United States +1 949 493 5661 book.bestwestern.com - see rates
Check-in time: 3:30p    Check-out time: 11:30a
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This San Juan Capistrano, California hotel is newly remodeled and located halfway between San Diego and Los Angeles near the historic... more »
 
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average guest rating 3.2 out of 5

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Unforgettable accomodation – Posted Feb 18, 2009
   
         
Horrible

I found Best Western in San Juan Capistrano unforgettable, because when we booked there, it was with the intention to have a romantic getaway. But we ended up not staying in much. Because our room was infested with roaches. I remembered in the...

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Be Careful before you stay here – Posted Nov 05, 2008
   
         
Horrible

The staff is not friendly; they messed up our reservations; we paid for 9 rooms 4 months before our stay...And they gave away one of our rooms!!! I would not EVER recommend to stay at this hotel. If you do, make sure you check, double check and...

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The hotel was clean and had a coffee – Posted Sep 24, 2008
   
         
Okay

The hotel was clean and had a coffee maker.In the back of the hotel, construction trucks were taking up several parking spaces, laundry room wasopen. It was very clean and close to the beach. My room was in the back of the hotel, there were cement...

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In roof frig.Other people were here – Posted Aug 03, 2008
   
         
Good

In roof frig.Other people were here almost filled up. Great hotel. Enjoyed refrigerator in the room. The bed was comfortable and did not have anothers grove in the mattress.

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Carpet was sticky. Had to wear – Posted Jul 27, 2008
   
         
Good

Carpet was sticky. Had to wear flip-flops! Loved the location. One drawback. The carpet was sticky. I had to wear...

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Beautiful facility in a beautiful place. – Posted Jul 12, 2008
 
         
Excellent

Beautiful facility in a beautiful place.No continental breakfast. Excellent location, beautiful hotel, beautiful area. We were very pleased with our stay there.

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Convenient location near freeway.Musty – Posted Jul 11, 2008
   
         
Okay

Convenient location near freeway.Musty smell in room. When we got to our room, there was a strong cleaning solution smell in the room. We requested a different room, which was granted. The second room was better. The beds were somewhat hard. The...

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I have read the previous review and I – Posted Jun 11, 2008
 
         
Excellent

I have read the previous review and I did not find this Motel quite as bad. Everything that a low-mid price motel should be was present here, from the room, the cleanliness, the ammenities, the location. I think I did see ONE ant somewhere, but the...

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We were looking for a place with our – Posted Apr 27, 2008
   
         
Horrible

We were looking for a place with our small dog, the fee was $25.00 extra for the dog. While most places that are pet friendly have facilities, and even a clean blanket for the dog to sleep on, here they have nothing. The room was not very clean,...

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We rented two rooms which turned out to – Posted Jan 03, 2008
   
         
Good

We rented two rooms which turned out to be a bit different in terms of furniture and layout.

The rooms were both quiet and clean and better than expected with a microwave, fridge, hair dryer and coffee pot. The internet worked fine...

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