Best Western Atrium North Hotel

You can do much better for your dollar than staying here. The exterior is nice but the rooms are substandard. The beds are uncomfortable. Adjusting the Air conditioner did not make the rooms colder leaving me to believe the controls on the unit must just be for show. What they offer as bath towels are more appropriate as hand towels. The water pressure is poor. Something as simple as getting the message light to stop blinking took three calls to the front desk to fix. The hotel has no concept of cusomer service which was demonstrated by the way they handled a payment issue. I was there on a business trip and my room was to be paid for by a State Agency. When they had a problem with the state agency reservation they decided to fix it, not be contacting the agency or me about it but by deactivating my room key!

It was a convenient location and a good price. They served a great morning breakfast.

I enjoyed the party room and the fact that a seafood restaurant was across the street.

This hotel made me feel excited: Since we do not stay at hotels often, it was nice and exciting to be there. We liked the glass doors to the outside.

My sons and I were on a motorcycle tour. We didn't know it at the time but the manager was also an avid biker. She catered to our every need.

It was very clean. They had nice personnel and served a good breakfast. They had beautiful seasonal decorations. It had easy access, was very comfortable, and honored AARP discounts.

This hotel made me feel welcome: They were friendly at check-in. A helpful clerk approached us when she saw we were unable to find our room immediately. The gentleman serving breakfast visited and joked with us and made a good breakfast.